Client Service Executive

Job Title: Client Service - Executive

Company: Redcliffe Labs

Location: Gurgaon

Industry: Omni-Channel Healthcare

Job Summary

Redcliffe Labs is looking for a Client Service – Executive to support the team by managing partner communication and maintaining operational data.

Key Responsibilities:

• Handle incoming and outgoing calls from clients for queries related to test bookings and reports.

• Manage email communication with partners and internal teams.

• Update and maintain partner details, requests, and follow-ups in the CRM system.

• Maintain operational data in MS Excel (Pivot Tables, VLOOKUP).

• Coordinate with internal teams for smooth processing of blood test orders and reports.

Requirements :

• Basic knowledge of MS Excel (Pivot Tables, VLOOKUP).

• Good communication skills

• Fresh graduates are Preferred.