As a Client Service Executive at Rishiraj Media, you will be responsible for ensuring top-notch client service and maintaining strong relationships with our valued clients. Your role will involve utilizing your skills in MS-Office, effective communication, team management, and client relationship building to deliver exceptional service.
Key Responsibilities
- Serve as the main point of contact for clients, addressing their inquiries and providing timely and accurate information.
- Manage client accounts and ensure their needs are met effectively and efficiently.
- Collaborate with internal teams to deliver high-quality solutions and services to clients.
- Develop and implement strategies to enhance client satisfaction and loyalty.
- Track client interactions and maintain detailed records to ensure seamless communication and follow-up.
- Lead and motivate a team of client service representatives to achieve departmental goals and objectives.
- Proactively identify opportunities for upselling and cross-selling to maximize client value and revenue.
If you are a proactive and customer-focused individual with a passion for client service excellence, we would love to have you join our dynamic team at Rishiraj Media. Apply now and take your career to new heights!
About Company: At Rishiraj Media, we are pioneers in crafting extraordinary experiences that transcend the ordinary. As an innovative and dynamic experiential marketing agency, we have been at the forefront of redefining how brands connect with their audience in India and beyond. Our journey began in Delhi, India, where our roots took hold and our passion for creativity flourished. With a nationwide network and a vision to inspire, we take pride in joining the dots between people, brands, and culture, weaving meaningful connections that leave a lasting impact. From captivating events that stir emotions to immersive activations that engage on a deeper level, we believe in the power of experiential storytelling. Our dedicated team of visionaries, strategists, and creators works tirelessly to design unique campaigns that resonate with diverse audiences, leaving them spellbound.
