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tangent ideas & technologies pvt ltd

Client Relationship Manager - Event/ Exhibition

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  • Posted 21 hours ago
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Job Description


Job Summary

We are seeking a dynamic and experienced CRM to lead, strategize, and oversee the execution of BTL (Below the Line) marketing events and activations. The ideal candidate will be responsible for managing end-to-end operations, client relationships, and business growth while ensuring high-quality deliverables that align with the brand's objectives.

Key Responsibilities

Strategic Leadership

  • Develop and execute innovative strategies BTL campaigns to meet client objectives.
  • Identify new business opportunities and expand the client portfolio by pitching and closing deals.
  • Align event strategies with overall business goals and client branding requirements.

Client Management

  • Build and maintain strong relationships with existing and potential clients.
  • Act as the main point of contact for clients, ensuring their requirements are met and expectations exceeded.
  • Provide strategic guidance to clients BTL campaigns.

Operations Management

  • Oversee the planning, execution, and post-event analysis of marketing events, activations, exhibitions, and campaigns.
  • Coordinate with internal teams, vendors, and external stakeholders to ensure seamless execution.
  • Manage budgets, timelines, and resources efficiently for all projects.

Team Leadership

  • Lead, mentor, and motivate a team of creative, operational, and account management professionals.
  • Foster a collaborative and innovative work environment.
  • Conduct regular training sessions to upgrade team skills and knowledge.
  • Financial and Performance Management
  • Set and achieve revenue and profitability targets for the department.
  • Monitor KPIs and ROI of campaigns to optimize performance.
  • Ensure cost-effectiveness in campaign execution without compromising quality.

Qualifications and Skills

  • Proven experience of 1-3 years BTL events and activations.
  • Strong understanding of brand activations, experiential marketing, and integrated campaigns.
  • Exceptional communication, negotiation, and presentation skills.
  • Adept at client management and building long-term relationships.
  • Ability to manage multiple projects and deliver under tight deadlines.
  • Proficiency in budgeting, financial planning, and analytics.
  • Strong leadership and team management skills.

Education

Bachelor's/Master's degree in Marketing, Business Administration, or related field.

Key Attributes

Passion for marketing and events.

Results-driven and innovative thinker.

Ability to thrive in a fast-paced environment.

More Info

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Job ID: 148904049