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Client Relationship Management

Client Relationship Management

upGrad
0-1 Years
Not Disclosed
Quick Apply
  • Posted a month ago
  • Over 50 applicants have applied

Job Description

Key Responsibilities:

  • Conduct cold and warm outreach via email, phone, and LinkedIn to connect with inbound leads and potential clients.
  • Proactively research and identify new partner/client opportunities within relevant sectors.
  • Assist in nurturing existing client relationships, ensuring regular follow-ups and engagement.
  • Coordinate with internal teams to ensure seamless execution of retention and engagement initiatives.

Who Should Apply:

  • Students or recent graduates with strong communication skills and a keen interest in sales, client servicing, or business development.
  • Proficiency in MS Office and LinkedIn usage is a plus.
  • Available to work full-time from the Mumbai office for the internship duration.

Key Skills

About Company

Started in 2015, upGrad is one of Asia’s largest integrated Learning, Skilling, and Workforce Development Majors. It offers a range of online & hybrid skilling, pathway and study abroad courses, Certifications, and Bootcamps under its B2C portfolio. It also facilitates top Indian and global universities to offer their Diploma, Master’s and Executive Doctorates. Additionally, select programs are tailored for Enterprise clients under the corporate skilling division, along with other recruitment and staffing services.

Origin: Co-founded by Ronnie Screwvala, Mayank Kumar, and Phalgun Kompall, upGrad was born to bridge the gap between imparting skills and employability, and is committed to providing affordable, accessible and high-quality lifelong learning at scale to millions worldwide. It caters to the end-to-end learning requirements of freshers to seasoned professionals in the age group of 18-60+ years who would use constant learning to enhance their skill sets while also receiving career acceleration.


Impact: To bridge the gap between academia and the industry, upGrad has built an immersive and 360-degree integrated learning solution that rests upon strong pillars like Content, Technology and Deep Personalisation, further accelerating stronger career outcomes for learners. It enjoys a wide brand’s credibility and recall within India Inc. and globally, and continues to command strong course completion rates as high as 80%+ and higher Repeat and Referral rates annually. The skilling major has achieved two consecutive years of remarkable growth, closing FY23 and FY24 with over 55,000 successful career transitions, further establishing the credibility and mettle of the online higher education segment in India and globally.