Client Relations Manager

1-3 Years

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Job Description

Build and maintain strong client relationships with personalized communication
Serve as the main point of contact for assigned clients, addressing inquiries and feedback promptly
Understand client business goals and tailor solutions to meet specific needs
Collaborate with sales, marketing, and creative teams to execute client campaigns
Identify opportunities to upsell/cross-sell products or services
Conduct client meetings, presentations, and performance reviews
Monitor project progress, deadlines, and budget adherence
Address and resolve client issues professionally
Maintain detailed client profiles, documentation, and communication logs
Prepare performance reports and present insights to internal stakeholders
Negotiate contracts and agreements with clients
Participate in industry events and networking opportunities