The Client Relationship Manager is responsible for all client interfaces within the assigned Account or a portfolio of Accounts for the Asia-Pac GCC within Domestic Recruitment and Staffing practice. The Client Relationship Manager builds and manages key client relationships; and is responsible for top-line and bottom-line performance of the portfolio. This position is based in Bengaluru location and reports to the Interim Associate Director.
Roles & Responsibilities:
Account Planning: building a comprehensive account plan, which details key relationships required, the opportunities and the revenue expected from such opportunities, as well as potential threats and weaknesses that need to be addressed.
Business Development: responsible for building and managing a portfolio, driving revenues within the assigned Account or the portfolio of Accounts, by being the owner of the entire Opportunity Management cycle. That involves identifying business opportunities, selling, service delivery, and negotiations via in-person interactions.
Client Delivery: Work closely with the delivery teams to ensure that the team understands the customer requirements and is aligned.
Negotiation and On-boarding: Coordinate with the consultants to ensure fitment with the client needs; negotiate the rates or salaries; and ensure on-boarding, as per customer requirements.
Responsible for handling complete recruitment life cycle for high-end or niche requirements from the client.
Thoroughly understand and work on the requirements of the client and guiding the team to work.
Analyzing, Screening, & Submitting consultant profiles as per client requirements
Conduct initial screenings, reference checks, negotiate pay rate, relocation, coordinate client interviews and work with the Account Managers to close the position.
Responsible for maintaining and communicating candidate follow-up and status update on a regular basis.
