Role Overview
R Systems is seeking a highly motivated Client Partner to drive growth across our Digital Product Engineering business in Singapore and ASEAN. This role combines strategic business development with account management, requiring an individual who can establish new client relationships while also growing and deepening existing partnerships.
The successful candidate will be responsible for identifying new opportunities, developing executive-level relationships, expanding account portfolios, and helping clients leverage technology to achieve their business objectives. This individual will act as a trusted advisor, bringing together industry knowledge, business acumen, and technology expertise to deliver meaningful business outcomes.
Key Responsibilities
New Business Development (Hunting)
- Identify, qualify, and acquire new enterprise accounts across target industries.
- Develop and execute territory and go-to-market plans to build a strong qualified pipeline.
- Engage senior business and technology leaders to understand strategic priorities and transformation initiatives.
- Lead client acquisition efforts from initial engagement through deal closure.
- Leverage industry networks, partnerships, events, and referrals to generate new opportunities.
- Collaborate with alliance partners including Microsoft, AWS, Databricks, and other ecosystem partners to drive joint pursuits.
Strategic Account Management (Farming)
- Manage and grow a portfolio of strategic accounts.
- Develop account growth plans aligned with customer business goals and technology roadmaps.
- Strengthen executive-level relationships with CIOs, CTOs, Chief Digital Officers, Product Leaders, and business stakeholders.
- Drive wallet share expansion through cross-selling and upselling opportunities.
- Identify opportunities across multiple business units, geographies, and service lines.
- Conduct regular executive business reviews and account planning sessions.
Consultative Client Engagement
- Understand customers business challenges, competitive pressures, and transformation priorities.
- Position R Systems as a strategic partner rather than a service provider.
- Help clients define digital transformation roadmaps and business cases.
- Facilitate discussions around innovation, modernization, customer experience, operational efficiency, and business growth.
Solution Portfolio Alignment
Guide clients in leveraging R Systems capabilities across:
- Digital Product Engineering
- Outsourced Product Development
- Product Modernization & Transformation
- AI & Generative AI Solutions
- Cloud Engineering & Modernization
- Data & Analytics
- DevOps & Platform Engineering
- Quality Engineering & Test Automation
- Managed Services and Product Sustenance
Customer Success & Governance
- Work closely with delivery and solution teams to ensure successful execution and value realization.
- Proactively manage customer satisfaction and relationship health.
- Address escalations and ensure effective governance across engagements.
- Drive long-term customer retention and client advocacy.
Success Metrics
The successful candidate will be measured on:
Growth Metrics
- New Logo Acquisition
- Annual Revenue Achievement
- Qualified Pipeline Creation
- Strategic Deal Closures
Account Management Metrics
- Revenue Growth within Existing Accounts
- Wallet Share Expansion
- Customer Retention and Renewals
- Customer Satisfaction
Relationship Metrics
- Executive Stakeholder Coverage
- Client Referenceability
- Strategic Partnership Development
Required Experience
- 10-15+ years of experience in technology services sales, account management, consulting, or client partnership roles.
- Proven track record in both hunting new business and growing strategic accounts.
- Experience selling Digital Engineering, Application Development, Cloud, Data & AI, or Technology Consulting services.
- Strong network within Singapore's enterprise ecosystem.
- Experience engaging C-level executives and influencing complex buying decisions.
- Demonstrated success managing multi-million-dollar accounts and opportunities.
Preferred Industry Experience
- Financial Services & Insurance
- Healthcare & Life Sciences
- Telecommunications
- Manufacturing
- Logistics & Supply Chain
- Technology & Software Product Companies
Key Competencies
Client Leadership
- Executive Relationship Management
- Trusted Advisor Engagement
- Strategic Account Planning
- Customer Success Orientation
Business Development
- New Logo Acquisition
- Opportunity Identification
- Consultative Selling
- Value-Based Selling
- Commercial Negotiation
Technology Understanding
- Digital Product Engineering
- AI and Generative AI
- Cloud Platforms
- Data & Analytics
- Application Modernization
- DevOps & Automation
Ideal Candidate Profile
You are comfortable opening doors into new accounts while also nurturing and expanding strategic client relationships. You bring a consultative mindset, can engage confidently with C-suite stakeholders, and are passionate about helping clients solve business problems through technology. Success for you is measured not only by revenue growth, but by becoming a trusted partner who creates long-term value for customers.
