Company Description
Quantazone is a leading consulting and professional services organization. We are the trusted partner to enterprises and organizations worldwide, delivering technology-enabled solutions for extraordinary outcomes in quality and cost
Job Description
Key responsibilities:
- Act as the primary liaison between Quantazone and the client company for all project-related communication
- Manage day-to-day project coordination, updates, and follow-ups with client stakeholders
- Understand and work with IT, cloud, and platforms (Microsoft, Zoho, Google Workspace, etc.)
- Handle support tickets, data-related issues, and basic troubleshooting at the client's end
- Coordinate with Quantazone's internal teams for issue escalation and resolution
- Ensure clear documentation, status reporting, and communication hygiene
- Support onboarding of new tools, applications, or workflows at the client organization.
- Track tasks, timelines, dependencies, and deliverables to ensure smooth project flow
Qualifications
Other requirements
- 6 months to 1 year of experience in IT coordination, technical support, project coordination, or client-facing roles
- Background or working knowledge of IT, Cloud, SaaS, ERP, HRMS, CRM systems is a strong plus
- Strong verbal and written communication skills (client-facing role)
- Ability to manage support tickets, follow-ups, and task coordination efficiently
- Confident, professional, and polished while handling clients and senior stakeholders
- Good problem-solving and troubleshooting mindset
Additional Information
