client onboarding manager

Client Onboarding Manager – Shabd Production HouseAbout Shabd Production House

Shabd Production House is a Lucknow-based video production and creative services company focused on helping creators, brands and businesses with professional video production, content creation, graphic designing and digital creative solutions.

We are looking for an energetic, confident and result-oriented Client Onboarding Manager who can handle leads, communicate with potential clients, convert enquiries into business opportunities and ensure a smooth client onboarding experience.

Position

Job Title: Client Onboarding Manager

Company: Shabd Production House

Location: Lucknow, Uttar Pradesh

Job Type: Full-Time

Salary:₹15,000 – ₹30,000 per month

Experience: Preferably 1+ year in Sales, Business Development, Client Handling, Digital Marketing, Media, Advertising or a related field.

Key Responsibilities

• Handle incoming leads and enquiries generated through online and offline channels.
• Communicate with potential clients and understand their requirements.
• Convert qualified leads into confirmed clients and close deals.
• Explain Shabd Production House's services, pricing and offerings professionally.
• Conduct face-to-face meetings with clients whenever required.
• Conduct and manage online meetings/video calls with Indian as well as international clients.
• Communicate with foreign clients professionally through Email, WhatsApp, SMS and other communication platforms.
• Prepare professional client messages, follow-ups and emails.
• Regularly follow up with leads and maintain strong client relationships.
• Coordinate with the internal production/creative team after the client is onboarded.
• Ensure that client requirements are properly communicated to the concerned team.
• Maintain proper records of leads, follow-ups, conversions and client status.
• Identify new business opportunities and help the company increase its client base.
• Assist in basic social media and digital marketing activities whenever required.
• Maintain a professional image and represent Shabd Production House during client interactions.

Required Skills

• Excellent communication and interpersonal skills.
• Strong verbal and written communication in Hindi and English.
• Good knowledge of professional Email, WhatsApp, SMS and online communication.
• Confidence in talking to clients and presenting services.
• Strong negotiation and convincing skills.
• Ability to convert leads into paying clients.
• Good follow-up and relationship-management skills.
• Comfortable with both offline and online client meetings.
• Basic knowledge of Digital Marketing and Social Media.
• Basic understanding of content creation, video production, branding or creative services will be an advantage.
• Good computer and internet knowledge.
• Ability to work independently as well as with a team.
• Professional attitude, positive personality and target-oriented approach.

Preferred Educational Background

Candidates with a background in:

• MBA – Marketing / Sales / Business Development
• BBA / B.Com / Business Management
• Digital Marketing
• Sales & Marketing
• Media & Advertising
• Any relevant business or communication field

are preferred.

However, strong practical experience and excellent communication/sales skills will also be given significant consideration.

Preferred Experience

Experience in any of the following fields will be an advantage:

• Business Development
• Client Relationship Management
• Sales & Marketing
• Digital Marketing
• Advertising Agency
• Video Production / Media
• Creative Agency
• Social Media Agency
• Corporate Sales
• B2B Sales
• Client Servicing

Who We Are Looking For

We are looking for someone who is confident, smart, professional and proactive—someone who can speak to a client comfortably, understand their needs, present the right solution, negotiate professionally and ultimately convert the opportunity into a successful business deal.

The ideal candidate should not simply generate conversations; they should have the ability to turn leads into clients and clients into long-term business relationships.

Salary & Growth

Salary Package: ₹15,000 – ₹30,000/month

Salary will depend on the candidate's:

• Previous experience
• Communication skills
• Sales & conversion ability
• Client-handling experience
• Business development knowledge
• Overall performance

Performance-based growth and incentives may be provided based on company policy and results.

Job Location

Shabd Production House

Chaudhary Apartment, 1st Floor, Sector-17 (K-041),

Saraswati Vihar, Behind Sakuntala Electronic,

Indira Nagar, Lucknow, Uttar Pradesh – 226016

How to Apply

Interested candidates can contact us for more information or send their details/resume to:

Email: [Confidential Information]

Contact: +91-8840231884

Subject Line: Application for Client Onboarding Manager – Shabd Production House

Join Shabd Production House

If you are passionate about sales, communication, client relationships and business growth, and you believe you can turn opportunities into successful client relationships, we would love to hear from you.

Shabd Production House – Our Creativity Is Your Power