Client Experience & Sales Executive

Role Description

As a Client Experience & Sales Executive, you will be at the forefront of creating memorable journeys for our clients blending personalised service with sales excellence.

This role goes beyond transactions; it's about curating elevated experiences that reflect the elegance, refinement, and values of our brand, while driving measurable performance and growth.

You will connect with clients across phone, email, and digital platforms ensuring every interaction is seamless, professional, warm, and confidence-inspiring.

With a deep understanding of our offerings, you'll provide thoughtful recommendations, guide clients through tailored selections, and nurture long-term relationships built on trust and sophistication.

You will also play a key role in driving sales, identifying opportunities, upselling where appropriate, and collaborating on campaigns that enhance our brand presence and client engagement.

Qualifications

• Proven experience in sales strategies, business development.
• Demonstrate strength in customer service excellence, with the ability to manage inquiries and resolve issues professionally
• Strong client relationship management and negotiation skills
• Excellent verbal and written communication skills
• Analytical mindset with proficiency in market analysis and sales forecasting
• Ability to work independently and as part of a collaborative team
• Bachelor's degree is a must