Client Experience Operations

Michael Page

Mumbai, India

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Posted 23 hours ago
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Job Description

Global Fund
Higher than industry level compensation, work culture

Job Description

Ensure smooth and efficient client onboarding processes in the Banking & Financial Services domain.
Manage investor queries for funds and large institutional investors.
Coordinate and streamline client communication to enhance satisfaction and retention.
Monitor and improve operational workflows to ensure compliance with industry standards.
Collaborate with internal teams to address client queries and resolve issues promptly.
Maintain accurate records of client interactions and ensure data integrity.
Analyse client feedback and generate actionable insights for service improvement.
Support the development and implementation of client-focused strategies.
Prepare detailed reports and presentations for stakeholders.

The Successful Applicant

A successful Client Experience Operations professional should have:

A degree in business administration, finance, or a related field.
Experience in the professional services or consultancy industry, particularly in the Banking & Financial Services sector.
Proficiency in client relationship management and operational processes.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal abilities.
Familiarity with industry compliance and regulatory requirements.

What's on Offer

A permanent opportunity in a reputed fund
Competitive salary and comprehensive benefits package.
Opportunity to work in the Banking & Financial Services department in Mumbai.
Exposure to challenging and rewarding professional services projects.
Supportive and collaborative work culture.

If you are ready to take on this exciting role in the professional services industry, apply today to join our team in Mumbai!

More Info

Job Type:

Permanent Job

Function:

Banking Financial Services

Employment Type:

Full time

About Company

Michael PageJob Source: www.michaelpage.co.in

Michael Page has five decades of expertise in professional services recruitment. We were established in London in 1976, and over this period we've grown organically to become one of the best-known and most respected consultancies, with an office network spanning six continents.
While size has its advantages, it doesn't define us - the nature of our organic growth means that each new office is integrated into the region that it serves. It also means that as an employer looking to hire, or as a candidate aiming to grow your career you have the best of both worlds; a team that understands the market and geography you operate in, plus the resources and expertise of an international network at your disposal.

Job ID: 146604377

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