Job Title: Client Engagement Executive
Location: Gurgaon
Experience: 0–2 Years
Employment Type: Full-Time
Job Description:
We are looking for a Client Engagement Executive who can build and maintain strong relationships with clients while ensuring smooth communication and coordination. The candidate should have good communication skills, a professional attitude, and the ability to understand client requirements effectively.
Roles & Responsibilities:
- Manage client communication through calls, emails, and meetings
- Build and maintain strong client relationships
- Understand client requirements and coordinate with internal teams
- Handle client queries and provide timely resolutions
- Follow up with clients regarding ongoing projects and updates
- Maintain client records and communication reports
- Ensure client satisfaction and smooth onboarding process
- Coordinate with different departments for timely task completion
Requirements:
- Good communication and interpersonal skills
- Basic knowledge of MS Excel and emails
- Ability to handle multiple clients and tasks
- Professional and positive attitude
- Prior client handling or customer support experience is a plus
Preferred Skills:
- Client handling
- Coordination & follow-ups
- Problem-solving skills
- Time management
What We Offer:
- Professional growth and learning opportunities
- Supportive and collaborative work environment
- Exposure to real client interactions and projects
- Career development opportunities
- Performance-based growth and recognition
- Opportunity to work with a dynamic team
