Job Title: Client Coordination & Servicing Executive
Department: Client Services / Administration & Operations
Location: Gurgaon (On-site)
Company: CVanté
Experience: 2–4 Years
Compensation:20,000 – 28,000 (Fixed per month) + Performance Bonus
Role Overview
CVanté is looking for a proactive Client Coordination & Servicing Executive to manage incoming inquiries, support sales coordination, and ensure smooth communication across departments. This role is ideal for someone who enjoys client interaction, structured follow-ups, and operational support.
Key Responsibilities
Client Coordination & Servicing
- Receive and manage incoming client inquiries via calls, emails, and digital platforms.
- Call back on sales-related inquiries and provide preliminary information to clients.
- Schedule and manage appointments, meetings, and consultations.
- Act as a coordination bridge between clients and internal departments.
Sales Support & Follow-ups
- Share warm and qualified leads with the sales team promptly.
- Follow up with prospects and clients to support sales closures and onboarding.
- Ensure smooth handover between sales, operations, and service teams.
Administration & Data Management
- Maintain accurate client data, lead trackers, and CRM records.
- Assist in routine office administration and documentation.
- Prepare basic reports, trackers, and follow-up logs.
- Ensure data accuracy and confidentiality at all times.
Required Skills & Experience
- 2–4 years of experience in client coordination, office management, or servicing roles.
- Good verbal and written communication skills.
- Strong coordination, follow-up, and organizational skills.
- Proficiency in MS Office / Google Workspace.
- Customer-focused mindset with attention to detail.
- Ability to multitask in an on-site office environment.
What We Offer
- Fixed monthly salary of 20,000 – 28,000
- Performance-based bonus
- Client-facing role with exposure to sales operations
- Professional and growth-oriented work culture
- Opportunity to grow into senior coordination or operations roles
