Search Jobs
Search by job, company or skills
Search by job, company or skills
Job Title: Client Co ordination Executive - Order Processing & SAP
Location: Ghansoli Navi mumbai
Experience: Minimum 3 years
Salary: 4 LPA - 6.5 LPA
Key Responsibilities:
1. Order & Inquiry Management:
o Receive and process customer inquiries/orders.
o Verify if the inquiry/order is for an existing or new item.
o Coordinate with the product development team for approval status, costing, and global selling price for new inquiries.
o Work with the sales manager to finalize the selling price based on cost, global sell price, and required conversions.
2. Order Processing & System Updates:
o Ensure new item codes are approved by the concerned manager before adding them to SAP.
o For new customers, collect and process KYC and GST certification, seek approval from the sales manager, and coordinate with the accounts team for SAP registration.
o Arrange Proforma Invoices (PIs) upon order confirmation and share them with customers in coordination with Customer Support team.
o Request layout generation from the design team (if required) and obtain customer approval.
3. Production Coordination:
o Release orders in the system and notify the production team for processing.
o Follow up with the production manager for estimated delivery dates, especially for urgent orders.
4. Customer Follow-Ups:
o Prepare and share order summary reports with customers.
o Track and follow up on purchase orders for credit customers.
o Coordinate with the credit control team for overdue and outstanding payments.
5. Logistics & Shipment Coordination:
o Work with the logistics team to ensure timely shipment of goods.
o Follow up on AWB details and delivery status.
6. Forecasting & Reporting:
o Follow up with customers for seasonal projections to facilitate advance raw material (RM) bookings.
o Prepare and share reports such as order summaries and invoice reports with the overseas team and HODs.
o Track and manage new and approved code orders with customers and sales teams.
Whatsapp your resume on: 8655774698
Job ID: 147476567
We don’t charge any money for job offers
