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Client Account Lead

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  • Posted 12 days ago

Job Description

Project Role : Client Account Lead

Project Role Description : Advise clients by bringing together expertise and thought leadership to shape solutions and solve critical business needs for a portfolio of accounts or a single large account. Bring together the right teams to drive profitable sales growth, expand services and offerings delivered, ensure profitable delivery and influence the clients strategy.

Must have skills : Account Management

Good to have skills : NA

Minimum 15 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary: As a Client Account Lead, you will engage with clients to provide expert advice and thought leadership, shaping solutions that address their critical business needs. Your typical day involves collaborating with various teams to drive sales growth, expanding service offerings, and ensuring profitable delivery while influencing client strategies. You will be at the forefront of managing a portfolio of accounts, ensuring that client expectations are met and exceeded through strategic planning and execution. Roles & Responsibilities: - Expected to be a Subject Matter Expert with deep knowledge and experience. - Should have influencing and advisory skills. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Expected to provide solutions to problems that apply across multiple teams. - Facilitate communication between clients and internal teams to ensure alignment on objectives and deliverables. - Monitor account performance and implement strategies to enhance client satisfaction and retention. Professional & Technical Skills: - Must To Have Skills: Proficiency in Account Management. - Good To Have Skills: Experience with client relationship management tools. - Strong negotiation and conflict resolution skills. - Ability to analyze market trends and client needs to develop tailored solutions. - Excellent communication and presentation skills to effectively convey ideas and strategies. Additional Information: - The candidate should have minimum 15 years of experience in Account Management. - This position is based at our Bengaluru office. - A 15 years full time education is required., 15 years full time education

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Job ID: 144761631