Cleaning Operations Manager

Key Responsibilities

• Operational Management: Plan and oversee daily cleaning operations, including scheduling, staffing, and deploying cleaners and equipment across various sites.
• Quality Assurance & Inspection: Conduct regular site inspections to ensure service quality, and verify that cleaning meets high standards and contract KPIs.
• Client Relationship Management: Act as the primary contact for clients, handling feedback, complaints, and building long-term partnerships.
• Staff Leadership & Training: Recruit, train, and guide cleaning staff on proper procedures, safety standards, and equipment use.
• Resource & Inventory Management: Monitor and maintain inventory of cleaning supplies, chemicals, and machinery.
• Safety & Compliance: Ensure adherence to NEA