CLAIMS ADJUSTER

Job description

• The role of the Junior adjuster will be to provide assistance to the claim adjuster in claim related activities.
• Learn and follow best practices of clients and Gallagher Bassett (GB) as well as claims requirements, standards and practices as required by applicable state statutes.
• Interface with, and obtain information from, claimants, clients, vendors and other resources as requested by the claim Resolution Manager. · Appropriately document information on claim file Maintain effective and ongoing communication with various internal and external contacts.

Additional Responsibilities

• To be a good team player and assist in other team members claims in their absence.

Skills and Competencies

• · Problem solving skills: Investigative, analytical, detail-oriented nature. ·
• Organizational skills: Able to multi-task, establish priorities, complete tasks/assignment in a timely manner and comply with process requirements. Exceptional commitment to customer service.
• Interpersonal Skills: Demonstrates solid relationship building skills by being approachable, responsive and proactive. Should demonstrate collaborative working ·
• Communication: Communicates orally and in writing clearly, concisely and professionally. No MTI, able to articulate while on call. · Attitude: Positive Mindset, maturity and friendly behavior. · Flexibility: Should be flexible with shifts. · Claims Knowledge: Fair knowledge of claims lifecycle and terminologies.

Minimum Qualifications

• Education Major Any Graduate or Post Graduate Degree Bachelor Master
• Licenses/Certificates
• Claims related certification from recognized institution( CII, The Institutes, India Institute of Insurance)( Desirable)

Work Experience

• Prior experience of working in end to end claims handling or at least 3 to 4 processes involving various stages of claims lifecycle( Required)