Location: Hyderabad
Overview:
We are seeking an experienced business head to oversee our Hyderabadi region business and drive revenue and efficiency across multiple clinics. The ideal candidate should have a strong background in driving business across multiple units in Hyderabad, operations, team management, and a passion for operations excellence.
Key Responsibilities :
Clinic Expansion and Operations Management
- Lead the expansion of the clinic network in alignment with strategic business goals.
- Oversee day-to-day operations management for 10+ clinics, ensuring seamless service delivery and patient satisfaction. Maintain strong performance on key operations metrics
- Develop and maintain strong vendor relationships, including sourcing, negotiations, and escalation management
- Develop and enforce operational policies and procedures to maintain consistency, quality, and compliance across clinics.
Team Management
- Lead and manage a team of 25+ professionals, fostering a culture of accountability and excellence.
- Monitor and evaluate team performance, providing coaching, mentorship, and support to achieve operational goals.
PnL Management
- Utilize financial expertise to oversee Profit and Loss (PnL) management for clinics, ensuring revenue optimization and cost control.
- Plan and execute local area marketing activities and Below-The-Line (BTL) activations to drive demand and patient footfall to clinics, contributing to overall topline of the clinics.
- Streamline processes, optimize resources, and improve overall operational performance to optimise operational cost and maximise profitability
Experience Requirements:
Minimum Requirements
- A minimum of 5 years of experience in business unit expansion ( in Hyderabad region) along with operations management, preferably within the healthcare or a related industry.
- 5+ years of experience in managing operations and PnL for multiple business units in a region/cluster
- Demonstrated success in managing regional operations and driving measurable results.
- Proven ability to manage large teams and oversee multiple clinics or business units simultaneously
- Proficiency in data analysis (Excel/Google Spreadsheet) and reporting to track operational metrics and inform decision-making
Additional Requirements:
- Strong leadership skills with the ability to inspire and motivate teams.
- Excellent communication and interpersonal skills to build relationships with internal and external stakeholders.
- Hands-on experience in vendor development and relationship management.
- Willingness to travel extensively to oversee regional operations and support clinics.
- If you meet the above criteria and are ready to take on a challenging yet rewarding role in operations management, we encourage you to apply.
