Role Overview
The City Head – Business Development will own the supply ecosystem of the city, including coworking operators, landlords, and commercial office inventory. The role is responsible for building strategic relationships, maintaining a high-quality inventory database, identifying expansion opportunities for operators, and generating brokerage revenue from new coworking centre launches.
This role combines relationship management, commercial real estate expertise, team leadership, and business development.
Key Responsibilities
- Coworking Operator Relationships
- Build and manage relationships with all coworking operators in the city.
- Ensure every operator's inventory is accurately listed and updated on myHQ portal.
- Become the preferred point of contact when operators evaluate expansion opportunities.
- Track operator growth plans and proactively identify new centre launch opportunities.
- Landlord & Developer Relationships
- Develop relationships with commercial landlords, developers, and asset owners.
- Identify Grade A office buildings suitable for coworking, managed office, or flex-space conversion.
- Build a strong pipeline of supply-side opportunities for operators and clients.
- City Inventory Ownership
- Own the city's inventory database and ensure information accuracy.
- Drive continuous addition of new buildings, centres, and market intelligence.
- Maintain high standards of inventory completeness, pricing accuracy, and data hygiene.
- Regularly share market updates and inventory snapshots with internal consulting and sales teams.
- Team Management
- Lead and manage Business Development Executives in the city.
- Define weekly targets for listings, data collection, inventory updates, and market coverage.
- Conduct regular reviews to ensure data quality and operational excellence.
- Coach and mentor team members to improve productivity and output quality.
- Coworking Expansion & Revenue Generation
- Identify and convert coworking expansion opportunities.
- Facilitate transactions between operators and landlords.
- Structure deals aligned with occupancy, seat pricing, and rent-free period considerations.
- Own brokerage revenue generated from new centre launches.
- Track centre launches through occupancy ramp-up and revenue realization.
Experience
Ideal Candidate Profile:
- 2–5 years of experience in commercial real estate, coworking, flex-space, managed offices, enterprise sales, channel sales, or business development.
- Existing relationships with coworking operators, landlords, developers, or commercial real estate stakeholders.
- Strong understanding of office leasing, brokerage structures, commercial transactions, and workspace economics.
Skills & Knowledge
- Relationship management and stakeholder engagement.
- Commercial negotiation and deal structuring.
- Market mapping and business development.
- Inventory and data management.
- Team leadership and performance management.
- Strong communication and presentation skills.
Desired Traits
- Relationship-first approach with strong networking ability.
- Commercially sharp and comfortable negotiating complex deals.
- Highly organized and detail-oriented.
- Proactive communicator with strong market awareness.
- Entrepreneurial mindset with ownership of business outcomes.
- Comfortable working in a fast-paced, growth-oriented environment.
