Job Description

Responsibilities :

Implement, configure, and maintain ServiceNow ITOM Event Management solutions. Integrate enterprise monitoring tools with ServiceNow Event Management. Configure Event Rules, Alert Correlation, Alert Aggregation, and Alert Suppression. Manage and support MID Servers, Event Connectors, and monitoring integrations. Automate incident creation and remediation workflows based on event alerts. Perform Event Management health checks, optimization, and troubleshooting. Work with CMDB and Service Mapping teams to improve service visibility. Analyze event patterns and reduce alert noise through correlation techniques. Collaborate with Infrastructure, Network, Cloud, Application, and Operations teams. Support Incident, Problem, Change, and Major Incident Management processes. Develop dashboards, reports, and operational monitoring views.

Technical and Professional Requirements:

Technology- Infra_ToolAdministration-ITSM- ServiceNow- Event Management,Technology- Infra_ToolAdministration-ITSM- ServiceNow-ITOM

More Info

Job Type:

Permanent Job

Industry:

Other

Role:

Senior Associate Consultant

Function:

It Service Management

Employment Type:

Full time

Key Skills

Technology

Event Management

Infra_ToolAdministration-ITSM

ServiceNow-ITOM

Servicenow

About Company

Last Updated: 12-10-2026 06:03:48 PM

Hyderabad, India

Skills:

Servicenow, ITOM, Scom, Solarwinds, Appdynamics, Cmdb, Dynatrace, Splunk, Nagios, Flow Designer, IntegrationHub, discovery, MID Servers, Event Management, Service Mapping