Build, Scale, and Own a 200+ Cr Regional Business
About More Retail Pvt. Ltd.
More Retail Pvt. Ltd. is one of India's largest food & grocery platforms, backed by Samara Capital and Amazon, and operating at real scale across metros and growth markets. We are in the middle of a transformation journeymoving from footprint to profitable, customer-led scale.
This role is for leaders who don't want staff roles, slide decks, or inherited playbooks.
It is for operators who want to own a business end-to-end, make hard calls on growth vs. profitability, and leave behind a region that is structurally stronger than when they found it.
What You Will Own
As Circle Director, you are the CEO of a geography.
You will own a 200+ Cr annual P&L, with full accountability for:
- Revenue growth
- Contribution margins
- Cost discipline
- Customer metrics
- Store expansion outcomes
- Talent quality on the ground
This is a role where decisions compound quicklygood ones scale fast, bad ones show up immediately. If you enjoy that kind of pressure and clarity, you'll thrive here.
Your Mandate
1. Full P&L Ownership, No Buffers
- Own the Annual Operating Plan (AOP) for your regiongrowth, margins, and cash discipline.
- Drive weekly and monthly business reviews with a sharp eye on unit economics, cohort performance, and cost levers.
- Partner deeply with Buying, Merchandising, Supply Chain, and Marketingbut carry final accountability for outcomes.
- Diagnose underperformance early and act decisivelypricing, assortment, manpower, or footprint.
2. Scale the Network, Not Just the Topline
- Lead store network expansionfrom site identification and feasibility to launch and ramp-up.
- Decide where to grow, where to pause, and where to fix fundamentals first.
- Run strategic initiatives to unlock:
- Higher revenue per store
- Better throughput and inventory turns
- Lower leakage and operating costs
- Think like a marketplace operator: density, repeat behavior, and cost to serve matter.
3. Operational Excellence at Startup Speed
- Ensure tight execution across daily operations while continuously raising the bar on standards.
- Track and act on the right metricsnot vanity KPIs, but ones that move contribution and customer trust.
- Drive continuous improvement (Kaizen) with a bias for simple fixes over complex programs.
- Own governance, compliance, and SOP adherence without slowing the business down.
4. Customer Obsession, Not Just Service Levels
- Build a culture where customer pain is visible and unacceptable, not buried in reports.
- Work cross-functionally to close gaps in availability, freshness, service, and resolution time.
- Translate customer signals into store-level and supply-chain-level action.
5. Build Leaders, Not Just Teams
- Lead a large, distributed workforce across cities and clusters.
- Build strong city and store leadership benchesidentify gaps early and fix them through coaching, hiring, or tough calls.
- Set clear goals, run honest performance reviews, and reward ownership.
- Create a culture where results, integrity, and pace are non-negotiable.
Who This Role Is For
This role is ideal for leaders who have:
- Run large city / cluster / category businesses in ecommerce, q-commerce, food tech, QSR, or consumer platforms.
- Managed multi-location teams and complex on-ground operations.
- Take real calls on growth vs. profitability, not just execution.
- Lived with ambiguity, pressure, and fast feedback loopsand enjoyed it.
What We're Looking For
- Postgraduate degree from a Tier-1 B-School.
- 35 years post-MBA experience in ecommerce, consumer tech, QSR, or scaled consumer businesses.
- Demonstrated P&L ownership mindset (even if the title didn't say P&L).
- Strong analytical ability with comfort in data-led decision making.
- High energy, high ownership, and willingness to travel extensively.
- Comfortable with a 6-day operating rhythmthis is a business-building role, not a desk job.
Why This Role Matters
This is not a maintenance role.
This is a career-defining operating role where you:
- Run a business of meaningful scale
- Build leaders who will run the next phase
- See the direct impact of your decisions every week
- Prepare yourself for national roles or larger P&L ownership
If you're coming from a start-up and want real-world scale without losing speed or accountability, this role is designed for you.
Kindly note -This role has to be located in NCR looking after NCR , UP, Rajasthan, Haryana region.
