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CI Transformation Specialist

7-11 Years
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Job Description

About AkzoNobel

Since 1792, we've been supplying the innovative paints and coatings that help to color people's lives and protect what matters most. Our world class portfolio of brands - including Dulux, International, Sikkens and Interpon - is trusted by customers around the globe. We're active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It's what you'd expect from a pioneering and long-established paints company that's dedicated to providing sustainable solutions and preserving the best of what we have today - while creating an even better tomorrow. Let's paint the future together.

For more information please visit

© 2024 Akzo Nobel N.V. All rights reserved.

Job Purpose

  • Execute the site/tower CI roadmap and deliver tower/BU initiatives by leading medium to complex CI projects end-to-end, delivering measurable productivity, quality, cost, compliance and customer outcomes (80% delivery).
  • Apply robust CI execution standards (clear problem statements, baselines, root cause, solution design, implementation and sustainment) and provide evidence packs for benefits validation with Process Owners/GPOs as applicable.
  • Execute Due Diligence/CI Analysis for assigned CI and in-scope Automation & AI Demand-to-Value initiatives to confirm scope, baselines, readiness, controls considerations, and adoption/value approach.
  • Support Celonis initiatives (Apps/PAM/AI) by executing due diligence support, business validation/UAT coordination, release readiness, rollout enablement and sustained adoption/value routines (usage/action/KPI tracking) in partnership with IT (IT builds/runs), escalating complex cases to CI Transformation Experts as needed.
  • Support tower-level Symbio/BPM delivery for assigned towers by executing documentation updates, quality gap closure, version ing and refresh cadence activities in partnership with CI Transformation Experts and Process Owners/Managers.
  • Support the CI Transformation Regional Lead in building CI culture/capability at site (training, CI community activities and coaching), while maintaining a delivery focus (80% delivery / 20% culture).

Key Activities

  1. CI Roadmap Execution Support (Tower/Site Governance support)
  • Translate the approved roadmap for assigned scope into an executable quarterly plan (project charters, milestones, stakeholder plan, resourcing needs) and execute to plan.
  • Maintain initiative documentation hygiene in standard CI trackers/templates (scope, status, risks, owners, value, sustainment evidence).
  • Provide regular updates for governance cadences (site/tower): project status, risks/dependencies, decisions required, and value/adoption tracking status.

B. Delivery of Medium to Complex Initiatives (core 80%)

  • Lead delivery of initiatives aligned with the CI Transformation Regional Lead roadmap (tower productivity/optimization initiatives, BU-sponsored initiatives, and assigned Automation & AI Demand-to-Value work).
  • Execute projects using the methodology agreed with the CI Transformation Regional Lead: VSM, DMAIC, DMADOV, PDCA/A3/Kaizen (as appropriate).
  • Execute Due Diligence/CI Analysis for assigned initiatives: define scope, baseline, root-cause/analysis, improvement levers (process redesign, standard work, controls and/or automation) and sustainment approach.
  • Drive implementation with Operations and Process Owners/Process Managers: deploy standard work/controls, ensure training and adoption, and sustain results through control plans and performance routines.
  • Compile evidence packs (baseline, solution, impact, sustainment plan, before/after KPI) to support benefits validation and closure.

C. Celonis - PAM / Apps / AI (Due Diligence, UAT & Adoption) (IT builds/runs)

  • Support Due Diligence/CI Analysis for assigned Celonis use cases (Apps/PAM/AI): clarify scope, baseline KPIs/4C value hypothesis, process logic/semantics, readiness and exception handling, and agree acceptance criteria with Process Owners and IT.
  • Support day-to-day business enablement for assigned Celonis use cases/apps: user readiness, training materials, communications, rollout coordination and operational embedding into routines.
  • Coordinate business validation/UAT activities (test planning, user/SME scheduling, defect logging and triage with IT, sign-off tracking) and ensure business acceptance criteria are met for assigned scope.
  • Drive adoption and value routines post go-live: usage monitoring, action closure follow-up, KPI movement tracking, and escalation of adoption risks/issues through CI governance.
  • Execute Celonis activities under global standards/governance owned by Head of CI Transformation and day-to-day direction of the CI Transformation Regional Lead IT owns technical build/run.

Escalate high-complexity Celonis cases (cross-system/event-log complexity, controls-heavy logic) to CI Transformation Experts per the operating model.

Experience

  • Execution scope: delivers medium-to-complex CI initiatives for the site/tower roadmap and BU priorities, including due diligence/CI analysis, implementation and sustainment supports Celonis enablement (due diligence/UAT/adoption) and supports tower-level Symbio execution for assigned towers.
  • Operational reach: frequent interaction with up to 200+ employees per site (exception: large sites such as Pune may exceed this).
  • Bottom-up CI delivery: approves and supports closure of up to 60-150 operations-led CI projects (Just Do It/PDCA + Yellow Belt) per site/year (site-dependent).
  • CI culture network: supports a CI Ambassador community of typically 30-60 CI Ambassadors per site (site-dependent).
  • Future-ready capability: supports CI Genius program-typically 40-80 participants per site/year in a 2-month cycle (site-dependent).

6. Job requirements

List the essential educational qualifications, relevant experience and required skills.

  • 7-11 years of total experience ideally in SSC/GBS structures (Finance domain preferred).
  • 4-7 years of hands-on CI delivery experience, leading medium to complex improvement initiatives end-to-end.
  • Strong track record delivering measurable outcomes with evidence packs for benefits validation and sustainment.
  • Lean Six Sigma Green Belt required Black Belt preferred (or in progress).
  • Bachelor's degree required Master's degree preferred.
  • Strong facilitation and stakeholder management skills able to influence without authority in a matrix environment.
  • Strong analytical and automations/ai skills (Excel/PowerPoint process mapping tools such as Symbio/Visio Celonis familiarity is a plus).
  • Experience supporting digital/process intelligence use cases (Celonis PAM/Apps/AI) including due diligence support, UAT coordination, adoption routines and value tracking (IT builds/runs).
  • Full professional proficiency in English.

At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.

Requisition ID:53498

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