Chief Technology Officer(Air Ticketing, or Travel Management)

Role: Chief Technology Officer(Air Ticketing, or Travel Management)

Location: Okhla, New Delhi

Experience : 16+ Years

Salary: Upto Market Standards

Role Summary:

* 16+ years of IT leadership experience as CTO, CIO, Head of IT, or equivalent.

* Experience in Travel, Tourism, Hospitality, or Travel-Tech sectors.

* Strong background in B2C platforms, application development, UI/UX, integrations, AI/ML, and predictive analytics.

* Certifications in Cloud, AI/ML, Cybersecurity, Enterprise Architecture, or related technologies preferred

Key Responsibilities:

Define and execute the technology roadmap aligned with business objectives.

Drive AI, Machine Learning, Predictive Analytics, and Intelligent Automation initiatives.

Build scalable, secure, modular, and interoperable technology architecture.

Develop customer-centric travel platforms, self-booking portals, and digital ecosystems.

Implement AI-powered personalization, recommendation engines, dynamic pricing, and customer engagement solutions.

Establish enterprise data strategy, data lake architecture, advanced analytics, and real-time dashboards.

Lead integrations with GDS, ERP, CRM, WhatsApp, SMS, e-Invoicing, and support platforms through APIs.

Ensure cybersecurity, GDPR, PCI-DSS compliance, AI governance, privacy, and risk management.

Drive cloud adoption, disaster recovery, infrastructure reliability, and 99.9% system uptime.

Build and lead teams across Software Development, Cloud Infrastructure, AI/ML, Data Science, and Enterprise Applications.

Collaborate with Operations, Sales, and Marketing to enhance customer experience through AI-driven insights and automation