Company Description
Ageas Federal Life Insurance is a joint venture between Ageas, a prominent European multinational insurance organization, and Federal Bank, one of India's leading banking institutions. Combining global expertise with local insight, the company offers tailored insurance solutions designed to meet customer needs. With a commitment to innovation and excellence, Ageas Federal Life Insurance provides comprehensive protection and serves as a trusted partner for financial well-being.
Role Description
The Chief Relationship Manager for the Maturity Vertical will focus on customer retention and developing new business opportunities for Federal Bank's maturity customers. Key responsibilities include managing and nurturing relationships with existing customers, identifying opportunities for cross-selling and up-selling, and ensuring a high level of customer satisfaction. The role involves designing and implementing strategies to achieve business growth and customer retention objectives. This is a full-time, on-site position based in Mumbai.
Qualifications
- Strong customer relationship management skills with a focus on retention and upselling
- Proven expertise in business development and identifying new revenue opportunities
- Excellent communication and interpersonal skills to build and maintain relationships
- Analytical thinking and problem-solving skills for devising and executing strategies
- Proficiency in financial product knowledge and insurance policies
- Bachelor's degree in a related field; an MBA or equivalent qualification is a plus
