Chief Operating Officer

Job Description – Chief Operating Officer (COO)

Organization: Bell Cooling Towers Pvt. Ltd.

Department: Management Office

Position: Chief Operating Officer (COO)

Location: Delhi NCR

Qualification: B. Tech / BE (MBA/PGDM preferred)

Industries: Cooling Tower, Heat Exchanger, Engineering, Water and Wastewater

About the Company

Bell Cooling Towers Pvt. Ltd. is a leading Indian manufacturer of high-performance cooling towers and heat rejection solutions. The company specializes in engineered cooling systems for HVAC, power, chemical, pharmaceutical, and industrial applications. Known for robust design, energy efficiency, and customized solutions, Bell serves clients across India and overseas markets. The organization focuses on quality, reliability, innovation, and long-term customer partnerships.

Company Website: https://www.bellct.com/

Position Summary: A senior business and operations leader responsible for driving overall business performance, operational excellence, and strategic growth across the organization. The role partners closely with the Managing Director / CEO to translate strategic vision into execution across sales, operations, projects, manufacturing, and customer delivery.

The position requires a strong blend of commercial leadership, operational management, project execution, and cross-functional coordination to ensure sustainable growth, profitability, and market leadership in engineered industrial solutions.

The role will oversee P&L performance, market expansion, operational efficiency, and organizational capability development while strengthening Bell Cooling Towers position across key industry sectors.

Key Responsibilities

Strategic & Executive Leadership

• Partner with the Managing Director / CEO in defining corporate strategy, growth roadmap, and annual operating plans.
• Drive alignment across sales, operations, projects, and manufacturing to achieve business objectives.
• Translate long-term strategy into actionable execution plans, KPIs, and performance metrics.
• Provide strategic inputs to the leadership team on market trends, industry developments, capacity planning, and investment decisions.
• Lead initiatives focused on operational transformation, process improvement, and scalability of business operations.
• Support leadership in organizational development, succession planning, and capability building.

Business & Operational Leadership

• Own overall P&L performance, including revenue growth, profitability, margins, and working capital management.
• Ensure alignment between order inflow, manufacturing capacity, and project execution capability.
• Drive operational efficiency, cost optimization, and improved project delivery timelines.
• Oversee commercial strategy, pricing frameworks, and contract management.
• Strengthen forecasting, business planning, and performance monitoring systems.
• Ensure effective coordination between sales, engineering, manufacturing, SCM, and finance.

Project & Execution Leadership

• Provide leadership oversight for large industrial and infrastructure projects from order acquisition to commissioning.
• Ensure effective project planning, resource allocation, execution, and milestone tracking.
• Monitor project profitability, cost control, and delivery schedules.
• Oversee technical compliance, quality standards, and site execution practices.
• Resolve critical project issues through coordination between engineering, procurement, and site teams.

People & Organizational Leadership

• Build and lead high-performance teams across sales, operations, and project management.
• Develop leadership capability among senior managers and regional heads.
• Foster a culture of accountability, collaboration, and customer centricity.
• Strengthen organizational structure to support business growth and scalability.

Stakeholder & Relationship Management

• Maintain strategic relationships with key customers, consultants, EPC contractors, and industry partners.
• Represent the company in high-level negotiations, strategic partnerships, and major contracts.
• Collaborate with external stakeholders such as auditors, vendors, and regulatory bodies when required.

Change Management & Growth Initiatives

• Lead transformation initiatives including sales process optimization, CRM adoption, and digital reporting systems.
• Strengthen data-driven decision making through dashboards and ERP-based reporting.
• Drive initiatives that improve customer experience, operational transparency, and organizational agility.

Project Leadership

• Lead end-to-end execution of complex civil and infrastructure projects with full responsibility for planning, coordination, resource management, execution, and project delivery.
• Oversee project implementation with complete P&L accountability, ensuring cost control, profitability, and timely completion of project milestones.
• Manage multi-disciplinary teams, ensure alignment with project timelines, and enforce high construction standards throughout all stages.
• Oversee all phases of civil and structural construction at the project site. Ensure works are executed as per approved drawings, specifications, and technical guidelines.
• Conduct site inspections, review workmanship, and verify material quality. Provide technical guidance, resolve site issues, and optimize construction methodologies.

Required Qualifications

• B.Tech / BE in Mechanical, Electrical, Chemical, Civil, or related Engineering discipline.
• MBA / PGDM in Sales, Marketing, Strategy, or Operations from a reputed institute (preferred).
• 15+ years of leadership experience in engineering-driven B2B organizations.

Proven experience in senior leadership roles such as:

• Business Head
• COO / Deputy CEO
• Executive Director
• VP / AVP – Sales & Operations

• Strong experience in industrial engineered products such as:

• Cooling Towers
• HVAC systems
• Heat Exchangers
• EPC / project-driven environments
• Demonstrated P&L ownership with responsibility for revenue, margins, working capital, and receivables.
• Experience managing large, complex industrial projects involving consultants, EPC contractors, and end customers.
• Proven ability to work closely with Promoters / MD / CEO / Board, translating strategic vision into operational execution.