Job Description: Chief of Staff to the Founder
Company: Late-Stage Fintech Startup
Title: Chief of Staff
Reporting to: Founder / CEO
Location:Bangalore (On-site)
Stage: Late-Stage
About the Role
We are seeking a high-capacity, strategic Chief of Staff to partner directly with the Founder of a late-stage Fintech startup during a critical period of scale. This role is ideal for someone who thrives in fast-paced, high-growth environments and can operate as a true force-multiplierbridging vision and execution, improving operational clarity, and driving cross-functional alignment across a complex, regulated domain like fintech.
Responsibilities
Strategic Execution & Planning
- Convert the Founder's fintech vision into structured operating plans, OKRs, and measurable outcomes.
- Drive strategic initiatives across product, risk, compliance, credit, GTM, and operations.
- Identify gaps, risks, and opportunities across the organization and recommend data-backed solutions.
- Lead quarterly and annual planning cycles and ensure cross-functional alignment.
Founder Leverage
- Serve as a strategic thought partnerbringing clarity, structure, and insight to Founder priorities.
- Prepare briefs, insights, and recommendations for board, investor, regulatory, and leadership meetings.
- Represent the Founder in internal and external forums when needed.
- Manage the flow of communication to ensure effective decision-making and follow-through.
Cross-Functional Coordination
- Facilitate collaboration across product, engineering, compliance, credit, finance, and GTM teams.
- Own and optimize key operating cadences: leadership syncs, business reviews, and all-hands.
- Ensure fintech-specific priorities (risk, compliance, regulatory requirements, fraud, payments operations) are aligned across teams.
Special Projects & Strategic Initiatives
- Lead high-impact cross-functional projects such as:
- New fintech product launches
- Regulatory readiness initiatives
- Credit, risk, and fraud optimization
- Strategic partnerships with banks, NBFCs, networks, or ecosystem players
- Conduct research, analysis, and due diligence to support strategic decisions.
- Build new processes, systems, or internal structures to support scale and compliance.
Board, Investor & External Stakeholder Management
- Own preparation for board meetingsfintech KPIs, unit economics, risk metrics, and growth narrative.
- Support investor reporting, fundraising materials, and strategic partnerships.
- Coordinate select engagements with financial institutions, auditors, regulators, or partners.
Qualifications
- 58 years of experience in one of the following:
- Top-tier consulting (MBB)
- Venture Capital (with fintech exposure preferred)
- High-growth startup operator roles (strategy, bizops, product, risk, or special projectsfintech experience a plus)
- Strong strategic thinking with the ability to operate in both high-level vision and granular detail.
- Exceptional communicationclear, structured, and executive-ready.
- Proven ability to lead complex, cross-functional initiatives without formal authority.
- Comfort working in a regulated, data-driven, fast-moving fintech environment.
- High EQ, strong stakeholder management, and ability to handle confidential information.
