Chief of Staff

Chief of Staff to the Founder & CEO

Location: Bangalore

Employment Type: Full-time

Reporting To: Founder & CEO

Why This Role Exists

At Remidio Innovative Solutions, we have built and scaled technology that has helped prevent avoidable blindness at scale. We have reached nearly 16M patients primarily across India and the US.

The next phase is about scaling impact globally and moving beyond eye disease screening into Oculomics — the science of systemic disease screening through the eye for CVD, CKD, Liver Diseases, and Maternal Health — while responsibly monetizing AI and building a company that can endure for decades and preserve good health at scale across large populations.

In parallel, Remidio is also scaling its DiCE-CDMS Business — a Design and Clinical Research-led Engineering CDMS (Contract Development & Manufacturing Services) business that has achieved 30% CAGR over the past three years.

As the company grows in ambition and complexity, the CEO requires a trusted partner — someone who can think strategically, execute relentlessly, and operate with judgment and integrity. This role sits at the intersection of vision and execution.

The Chief of Staff will help shape how Remidio scales operationally, culturally, and strategically, while contributing directly to the mission of preventing avoidable blindness and preserving health through technology.

This is not a support role. This is a leadership role with leverage.

What You Will Be

You will be:

• The CEO's thought partner and execution ally
• A force multiplier who turns intent into action
• A builder who thrives in ambiguity and complexity
• A trusted integrator across Hardware Product, AI Product, Clinical Research & Validation, Regulatory, Operations, and Commercial teams

You will sit at the center of the company's most important decisions and initiatives.

Role Purpose

The Chief of Staff (CoS) acts as a force multiplier to the CEO, ensuring strategic priorities translate into disciplined execution across the organization.

This role blends strategy, operations, leadership enablement, and cross-functional coordination, enabling the CEO to focus on vision, external stakeholders, and long-term value creation.

At Remidio, the CoS will play a critical role in:

• Scaling AI-driven product solutions
• Strengthening execution rigor
• Aligning teams across Product, Clinical, Regulatory, Commercial, and Partnerships

Key Responsibilities

1. Strategic Execution & CEO Leverage

• Translate the CEO's vision and strategic priorities into clear, measurable initiatives
• Drive execution of company-wide priorities (OKRs, annual operating plans, strategic bets)
• Act as a thought partner to the CEO on strategy, trade-offs, and decision frameworks
• Prepare briefs, analyses, and recommendations for key decisions

2. Cross-Functional Alignment

• Ensure strong alignment between Product, AI, Clinical, Regulatory, Manufacturing, Sales, and Partnerships teams
• Resolve cross-functional bottlenecks and accelerate decision-making
• Drive accountability through influence and trust
• Act as a neutral integrator across functions

3. Operating Rhythm & Governance

• Own the CEO operating cadence including leadership meetings, reviews, offsites, and board preparation
• Design and run effective management forums including weekly reviews and monthly business reviews
• Track execution metrics, risks, and dependencies across initiatives
• Ensure follow-through on internal and external commitments

4. Special Projects & Strategic Initiatives

Lead high-impact initiatives directly on behalf of the CEO, including:

• New market entry and GTM pilots
• Strategic partnerships across global health, pharma, payers, and governments
• AI monetization models and pricing experiments
• Organizational redesign and scaling initiatives

Step in as interim owner where clarity or momentum is lacking.

5. External Interface & Stakeholder Management

Support the CEO in engagements with:

• Board members and investors
• Global health institutions and foundations
• Strategic partners and enterprise customers

Additional responsibilities include:

• Preparing narratives, updates, and materials for high-stakes external engagements
• Ensuring consistency in messaging and positioning

What This Role Is Not

• Not an administrative or scheduling role
• Not a gatekeeper that slows decisions
• Not a replacement for functional leaders

This is a high-judgment, high-impact leadership role designed to amplify the CEO and leadership team.

Ideal Candidate Profile

Experience

• 8–15 years of experience in strategy, consulting, start-ups, or high-growth companies
• Exposure to healthcare, medical devices, AI, or deep-tech is strongly preferred
• Experience working directly with founders, CEOs, or boards is a strong plus
• Highly data-driven with strong analytical and research capabilities

Skills & Capabilities

• Exceptional structured thinking and problem-solving ability
• Strong business and execution acumen
• Ability to move seamlessly between strategy and execution
• Excellent written and verbal communication
• High emotional intelligence and organizational awareness
• Comfort operating in ambiguity and rapid change

Personal Attributes

• Strong ownership mindset and accountability
• High integrity and discretion
• Bias for action with sound judgment
• Calm under pressure and capable of being a trusted confidant to the CEO
• Mission-driven with a genuine passion for improving healthcare outcomes
• Ability to influence and align teams toward outcomes

Success Metrics (First 12–18 Months)

• Increased CEO bandwidth for vision, partnerships, and long-term strategy
• Faster execution velocity on strategic initiatives
• Stronger cross-functional alignment and decision clarity
• Greater rigor and trust within the leadership team
• Measurable progress on Remidio's AI and global scaling ambitions

Traits of an Ideal Chief of Staff

1. Judgment Above All

More than intelligence, experience, or pedigree.

• Knows when to push, pause, or escalate
• Makes sound decisions even with incomplete information
• Separates signal from noise
• Protects the CEO from poor decisions without becoming a blocker

This is the rarest and most valuable trait.

2. Absolute Trust & Integrity

A Chief of Staff operates in the inner circle.

• Handles sensitive information with discretion
• Loyal to the mission, not personal agendas
• Speaks truth to power when necessary
• Trusted by both the CEO and leadership team

Without trust, the role fails.

3. Ability to Create Leverage

Great Chief of Staff professionals do not just do more work — they make others more effective.

• Converts vague direction into clear execution
• Multiplies the CEO's impact through systems and structure
• Ensures priorities move forward without constant intervention

They are force multipliers, not super-assistants.

4. Structured Thinking + Pragmatic Execution

They bridge strategy and reality.

• Think clearly, write crisply, and prioritize ruthlessly
• Break complex problems into executable pieces
• Comfortable moving between board discussions and operational problem-solving
• Finish what they start

Ideas matter only if they land.

5. High Emotional Intelligence

Influence without authority is the job.

• Reads the room accurately
• Builds trust across functions and personalities
• Resolves conflict constructively
• Knows how to push without alienating stakeholders

This is what allows them to get things done.

6. Comfort with Ambiguity and Chaos

Especially critical in high-growth companies.

• Thrives when roles, plans, and answers are unclear
• Creates order without waiting for perfect information
• Does not freeze when priorities shift
• Remains calm under pressure

They bring stability to the system.

7. Bias for Action, Not Visibility

The best Chief of Staff professionals are often invisible.

• Focused on outcomes, not recognition
• Comfortable doing unglamorous work if it drives impact
• Operates with low ego and high ownership
• Measures success by impact, not title

8. Strong Communication — Up, Down, and Across

They are the connective tissue of the organization.

• Translate CEO intent clearly across the organization
• Surface ground realities honestly to leadership
• Communicate with clarity and precision
• Drive alignment without bureaucracy

Miscommunication is their enemy.

9. Systems Thinking

They do not just fix problems — they prevent them.

• Design scalable operating rhythms and decision frameworks
• Reduce dependence on heroics
• Create repeatability and organizational muscle
• Build scalable systems, not short-term fixes

10. Deep Care for the Mission

This role is demanding and often thankless.

• Motivated by purpose, not proximity to power
• Makes decisions in service of long-term impact
• Holds a high bar because the mission matters

In a mission-driven company like Remidio, this is non-negotiable.