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Kwan Ventures

Chief of Staff - Consumer-Tech/ SaaS

3-8 Years
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  • Posted 19 hours ago
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Job Description

Role Overview

The Chief of Staff will act as a strategic and execution partner to the Founders, helping drive priority initiatives, improve operating cadence, and ensure alignment across the organization. This role combines strategy, execution, and cross-functional leadership in a fast-growing Consumer Tech environment.

Key Responsibilities

Founder Enablement & Strategic Execution

  • Work closely with the Founders to define, prioritize, and drive key strategic initiatives across the organization
  • Translate high-level goals into structured plans, clear milestones, and measurable outcomes
  • Act as an extension of the Founders in internal discussions, follow-ups, and cross-functional alignment

Business Planning & Reviews

  • Own preparation and execution of key business reviews (weekly, monthly, quarterly)
  • Track company-wide OKRs/KPIs and flag risks, dependencies, and execution gaps proactively
  • Support annual planning, board decks, investor updates, and strategic offsites

Cross-functional Leadership & Program Management

  • Lead and coordinate high-impact, cross-functional projects spanning Product, Growth, Ops, Tech, and Customer Experience
  • Drive accountability across senior stakeholders to ensure timely execution without direct authority
  • Identify process gaps and introduce lightweight systems to improve speed and clarity

Decision Support & Problem Solving

  • Conduct deep dives on business problems, new initiatives, or market opportunities
  • Build structured analyses, scenarios, and recommendations to support founder-level decisions
  • Act as a sounding board on org design, leadership bandwidth, and scaling challenges

Communication & Alignment

  • Ensure consistent communication of priorities and decisions across leadership and teams
  • Support internal narratives during change, growth phases, or strategic pivots
  • Represent the Founders in select internal and external forums as needed

Ideal Candidate Profile

  • 38 years of experience in roles such as Chief of Staff, Strategy, Business Operations, Consulting, or high-impact startup roles
  • Prior experience in Consumer Tech, Internet, E-commerce, or Marketplace businesses strongly preferred
  • Strong structured thinking, execution rigor, and stakeholder management
  • Excellent communication skills and high ownership mindset

More Info

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About Company

Job ID: 138608441