Chief of Staff (CEOs Office)

About bigbasket

bigbasket, a Tata Enterprise, is one of India's pioneers in online grocery, transforming the way millions of Indians shop every day. It is at the forefront of transforming quick commerce in India

With 50,000+ employees, presence across 60+ cities and towns and15 million customer orders per month, we operate across grocery, fresh retail, quick commerce and B2B. Our ecosystem includes 7 business verticals - bigbasket, bbnow, bbdaily, bbinstant, Fresho, bbmandi and bbsaathi. From pioneering online grocery to building next-generation commerce, we continue to innovate at scale. Backed by the Tata Group, we combine the trust of a legacy brand with the agility and ambition to build what's next.

Join bigbasket. Build what's next

Role Details

Reporting To - Chief Executive Officer (CEO)

Location - Bangalore (Corporate Office)

Work Model - Onsite

What would you be doing

The CEO's Office will be a strategic role, driving cross-functional priorities, tracking key business initiatives, providing strategic business insights, and ensuring effective execution of strategic decisions across the organization. The role will also help shape and prioritize the CEO's agenda, and represent the CEO in select forums where required.

Key Responsibilities

• Partner closely with the CEO on strategic initiatives, business priorities, and critical projects.
• Help prioritize and structure the CEO's time and agenda, curating issues and decisions that require direct CEO attention.
• Drive end-to-end execution of CEO-prioritized projects, ensuring timelines and deliverables are met.
• Take ownership of key strategic projects and business priorities from problem definition through execution and closure.
• Coordinate with stakeholders across Business, HR, Finance, Operations, Technology, Marketing, and other functions to drive organizational priorities.
• Serve as the primary coordination point with Tata Digital and Tata Group on cross entity reporting and organizational asks.
• Develop and share dashboards, business reviews, presentations, and reports for the CEO, including board presentations, leadership decks, business plans, and strategic reviews.
• Analyse business performance, identify trends, and provide actionable insights to support decision-making.
• Track strategic initiatives, and key deliverables across functions and to enable timely closure.
• Facilitate CEO-led leadership meetings, business reviews, town halls, governance forums and strategic discussions.
• Own the leadership team's operating cadence, including tracking follow-through on decisions across meetings.
• Represent the CEO in select forums and exercise delegated judgment on the CEO's behalf where required.
• Identify bottlenecks and proactively work with stakeholders to resolve critical issues.
• Maintain confidentiality while handling sensitive business and leadership information.

Who are we looking for

• MBA from a Tier-1 business school preferred.
• 8 - 12 years of experience in strategy, consulting, CEO's Office, PMO, or Corporate Planning.
• Strong analytical and problem-solving skills.
• Excellent communication and presentation skills.
• Strong stakeholder management and influencing ability.
• Ability to work with senior leadership and cross-functional teams.
• Demonstrated ability to operate with ambiguity and without a defined playbook, in close partnership with senior stakeholders.
• High ownership, agility, discretion, and ability to work in a fast-paced environment.

Interested

At bigbasket, you'll have the opportunity to work at scale, solve meaningful business challenges and help shape the future of commerce in India.

Join us and be part of the team building what's next at bigbasket.

Disclaimer: We are committed to building an inclusive workplace where different perspectives, experiences and ideas are valued.