We are seeking a dedicated and compassionateMedical Officer - Virtual Consultationto join our team. The ideal candidate will provide high-quality teleconsultation services to patients, ensuring effective and efficient remote healthcare delivery. This position requires excellent communication skills, a strong understanding of medical practices, and the ability to manage a full-time 8-hour shift.
Key Responsibilities
- PatientConsultations:
- Conduct virtual consultations with patients via virtual telehealth platform
- Evaluate patient medical histories, symptoms, and complaints through digital communication.
- Provide medical advice, diagnose conditions, and develop treatment plans.
Clinical Documentation:
- Maintain accurate and detailed patient records in the electronic health record (EHR) system.
- Ensure compliance with healthcare regulations and privacy standards.
Patient Education:
- Educate patients on their medical conditions, treatment plans, and preventive healthcare measures.
- Address patient questions and concerns promptly and professionally.
Coordination of Care:
- Adhere to telemedicine best practices and organizational protocols.
- Participate in quality assurance activities to improve telehealth service delivery.
- Lead the development and continuous improvement of clinical SOPs and workflows for e-consultations, while overseeing and auditing the Medical Officer team to ensure high-quality, protocol-compliant patient care through the mobile application.
Qualifications
- Education:
- Medical degree (MBBS or MD/DNB in General Medicine or Family Medicine)
Experience:
- Minimum of 8-10 years of clinical experience in a healthcare setting.
- Previous experience in telemedicine or virtual healthcare services is highly desirable.
Skills:
- Strong clinical assessment and diagnostic skills.
- Excellent verbal and written communication skills.
- Proficiency with telehealth platforms and electronic health records (EHR).
- Empathy and patient-centric approach.
- Gadget or tech friendly
- Languages: English/Malayalam/Kannda/Hindi/Telugu (Malayalam is mandatory)
- Shift or Working Hours: Rotational shift and rotational week offs, 6 days a week
