We are looking for a seasoned and visionary UI/UX Design Leader who will own and drive the design strategy across critical digital initiatives. This role demands a high degree of design leadership, people management, effective storytelling along with hands-on execution capability.
Key Responsibilities
UX Strategy & Product Design Leadership
- Own the end-to-end UX lifecycle for products within your assigned track.
- Apply user-centered design principles to inform design decisions.
- Develop artifacts including personas, journey maps, IA, wireframes, and storyboards .
- Conduct heuristic evaluations , expert reviews and recommend improvements.
- Plan and execute qualitative research independently (interviews, contextual inquiries, etc.).
- Analyze user behaviors and competitive UX benchmarks to inform design.
- Translate findings into actionable insights that improve product usability and desirability.
Cross-Functional Collaboration
- Work with product managers, business stakeholders, engineers, and vendors to align on goals and design solutions.
- Ensure that designs are technically feasible , meet business requirements, and exceed user expectations.
Design Operations Management
- Create and maintain user flows, user journeys, IA, wireframes, prototypes
- Manage UX/UI effort estimations and delivery timelines.
- Contribute to and evolve the design system and UI standards.
Project & People Management
- Oversee design operations, ensuring efficient workflows and high-quality deliverables.
- Manage design project timelines, priorities, and quality of deliverables.
- Supervise and mentor Senior Designers and junior team members.
- Guide team members on applying research-driven design decisions.
Required Skills & Qualifications
- UX Principles Strong understanding of UX design principles , research methodologies and design thinking framework
- Storytelling Ability to convey ideas and concepts through compelling storytelling.
- Communication Skills Excellent verbal and written communication skills.
- Problem-Solving Creative problem-solving skills with a strong analytical mindset .
- Experience 12+ years of hands-on experience in UI/UX design, with at least 4 years in a managerial/leadership role.
- Design Figma, Adobe Suite
- Collaboration Miro, Whiteboarding tools
- Project Management JIRA, Confluence
Preferred
- Experience in insurance, fintech, or BFSI domains is a plus.
- Exposure to accessibility standards , responsive design, and scalable design systems.
- Strong analytical mindset to turn research into structured problem-solving.
- Portfolio An online portfolio showcasing product design work, analytical decision-making, design operations and strategic thinking.
Role: User Research Manager
Industry Type: Insurance
Department: UX, Design & Architecture
Employment Type: Full Time, Permanent
Role Category: UI / UX
Education
UG: Any Graduate
PG: Any Postgraduate
