Chief Human Resources Officer

CHRO (People, Talent & Scale)

Meritto is a category leader in AI-powered Vertical SaaS in India, with a 500+ team built over an 8-year frugal journey. We are deeply invested in people, culture, and long-term growth, while operating in a high-ownership, outcome-driven environment with clarity of roles and strong leadership alignment.We value leaders who build for the long term for the organization and for themselves

As we enter the next phase of scale, we are hiring a CHRO - someone who has operated at scaled organizations, understands how strong people systems are built, and can bring that playbook into a growing, evolving company like ours.

We are looking for a leader who has first-hand experience in scaling structures, processes, talent systems, and engagement frameworks — not just designing them, but owning outcomes in real environments, bring maturity without slowing down pace, and build a high-performance, people-first organization.

This role will work closely with the Founder, leadership team, and board to shape the company's long-term people agenda

What You Will Drive

1. People Strategy & Organizational Scale

• Own the overall people strategy aligned to business growth and scale
• Build scalable org structures, operating rhythms, and governance
• Bring and implement proven scale playbooks
• Drive strong people metrics, visibility, and decision frameworks

2. Talent Acquisition & Workforce Planning

• Own and scale the end-to-end hiring engine across all levels
• Build predictable leadership and high-quality talent pipelines
• Improve speed, quality, and cost efficiency of hiring
• Partner with leadership on org design and workforce planning

3. Performance, Engagement & Culture

• Drive a high-performance, ownership-driven culture
• Scale systems for goal setting, performance management, and accountability
• Scale engagement, retention, and internal mobility

4. Leadership Development & Capability Building

• Build strong leadership pipelines and succession plans
• Drive manager effectiveness and next-line readiness
• Create structured L&D programs aligned to business needs
• Enable teams to operate at higher productivity and ownership levels

Who This Role Is For

• 15+ years of experience across HR, Talent Acquisition, and People Leadership
• Experience of operating in well-structured, high-caliber organizations and bringing those learnings into a scaling environment
• Strong track record of:
• Experience of operating in well-structured, high-caliber organizations and bringing those learnings into a scaling environmentBuilding and running HR systems and processes at scale
• Driving hiring, engagement, and performance outcomes
• Partnering closely with business and leadership teams
• Ability to operate in a fast-paced, evolving environment without over-structuring
• Strong ownership, and clear business-first mindset