Chief Human Resources Officer

CHRO (People, Talent & Scale)

Meritto is a category leader in AI-powered Vertical SaaS in India, with a 500+ team built over an 8-year frugal journey. We are deeply invested in people, culture, and long-term growth, while operating in a high-speed, high-ownership environment.

As we enter the next phase of scale, we are hiring a CHRO - someone who has operated at scaled organizations, understands how strong people systems are built, and can bring that playbook into a fast-growing, evolving company like ours.

We are looking for a leader who has first-hand experience in scaling structures, processes, talent systems, and engagement frameworks — not just designing them, but owning outcomes in real environments. 

This is not a comfort role.

Role is not for a policy-driven HR leader, but a business-first CHRO who builds high-performing teams at speed. This requires someone who can balance structure with agility, bring maturity without slowing down pace, and build a high-performance, people-first organization.

Reports directly to the Founder & CEO.

What You Will Drive

1. People Strategy & Organizational Scale

• Own the overall people strategy aligned to business growth and scale
• Build scalable org structures, operating rhythms, and governance
• Bring and implement proven scale playbooks 
• Drive strong people metrics, visibility, and decision frameworks

2. Talent Acquisition & Workforce Planning

• Own and scale the end-to-end hiring engine across all levels
• Build predictable leadership and high-quality talent pipelines
• Improve speed, quality, and cost efficiency of hiring
• Partner with leadership on org design and workforce planning

3. Performance, Engagement & Culture

• Drive a high-performance, ownership-driven culture
• Scale systems for goal setting, performance management, and accountability
• Scale engagement, retention, and internal mobility

4. Leadership Development & Capability Building

• Build strong leadership pipelines and succession plans
• Drive manager effectiveness and next-line readiness
• Create structured L&D programs aligned to business needs
• Enable teams to operate at higher productivity and ownership levels

Who This Role Is For

• 15+ years of experience across HR, Talent Acquisition, and People Leadership
• Strong track record of:
• Building and running HR systems and processes at scale
• Driving hiring, engagement, and performance outcomes
• Partnering closely with business and leadership teams
• Ability to operate in a fast-paced, evolving environment without over-structuring
• High energy, strong ownership, and clear business-first mindset