Job SummaryResponsible for maintaining consistent cake quality, standardizing recipes, implementing SOPs, training teams, and ensuring operational excellence across all Bake Studio outlets through regular audits and continuous improvement.
Key Responsibilities- Develop and implement SOPs for cake production and decoration.
- Standardize recipes, quality, taste, and presentation across all outlets.
- Conduct weekly audits of every outlet and submit audit reports.
- Train and mentor cake chefs and decorators on SOPs and best practices.
- Ensure compliance with hygiene, food safety, and FSSAI standards.
- Monitor product quality, customer complaints, and corrective actions.
- Lead new product development and recipe standardization.
- Control production wastage and improve operational efficiency.
- Ensure proper inventory handling, FIFO, and equipment maintenance.
- Coordinate with Operations and Procurement to maintain quality standards.
KPIs- 100% weekly outlet audits completed.
- 95%+ SOP and quality compliance.
- Consistent product quality across all outlets.
- Reduction in customer complaints and production wastage.
- Timely staff training and SOP implementation.
