Chatbot Architect

Air India

8-13 Years

Not Disclosed

Gurugram

Quick Apply

Posted a month ago

Over 50 applicants have applied

Job Description

Gen AI Chatbot Architect

Reports To: Technical Program Managers

Location: Gurugram Work from Office

As a Generative AI Chatbot Architect , you will play a pivotal role in designing, developing, and implementing advanced conversational AI solutions that enhance customer engagement, drive productivity, and streamline business processes. You will leverage cutting-edge Generative AI technologies , Microsoft Azure services , and modern AI frameworks to deliver scalable, high-performance, and intelligent conversational interfaces.

Responsibilities

Design and implement AI solutions to deliver seamless and engaging user experiences.
Optimize, Develop and test scalable, high-performance chatbot solutions using Microsoft Bot Framework , Generative AI models , and Azure Cognitive Services .
Integrate advanced cognitive capabilities (e.g., natural language understanding, sentiment analysis, and intent recognition) into conversational interfaces to solve complex business challenges.
Collaborate with cross-functional teams (e.g., product managers, developers) to align solutions with business goals and user needs.

Required

8+ years of experience in software development, with a recent focus on conversational AI , chatbot development , and Generative AI solutions .
Bachelors/Master s Degree in Computer Science, IT or related field.
Proficiency in C# programming and/or programming languages supported by Microsoft Bot Framework.
Understanding of Chatbot Architecture, particularly based on the Microsoft Bot Framework.
Hands-on experience with Microsoft Azure Cloud services and generate clear and concise technical documents, including architecture diagrams, API documentation, and system workflows.
Familiarity with Agile frameworks (e.g., Scrum) and tools like Jira and Confluence.

Preferred Qualifications