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Job Summary:
We are looking for a customer-focused Chat Process Executive to provide prompt and professional support to customers through live chat. The ideal candidate should possess strong written communication skills, problem-solving abilities, and a customer-first approach to ensure a positive customer experience.
Required Skills
Excellent written communication and grammar.
Good typing speed and computer proficiency.
Strong customer service and interpersonal skills.
Ability to multitask and manage multiple chat sessions.
Problem-solving and analytical skills.
Master OF Business Administration (M.B.A), Bachelor of Business Administration (B.B.A), Master of Library & Information Science (MLIS)
Artech is the largest Women & Minority owned IT staffing firm in the US, with US$ 800 million annual revenue run rate in 2021 and a footprint across the globe. With nearly three decades of experience, Artech empowers businesses through applied human intelligence and offers a spectrum of services that include Workforce Solutions (Contingent Staffing, Bulk/ Project Staffing, Master Vendor, RPO, Direct Hire and Payroll Transition) and Project-Based Solutions (Digital Experience, Technical Operations, Technical Development, Business Operations & Digital Platforms). Artech works with over 90 Fortune 500 clients across USA, Canada, India, and China.
At Artech, we are empowering talent by connecting potential with opportunities through applied human intelligence. We empower our teams to maximize the impact of their intellect, through a performance oriented, diverse, flexible, and inclusive work environment supported by our continuous learning and development focus.
Job ID: 150949011
Skills:
Attention To Detail, Time Management, Active Listening, Adaptability, Multitasking, Teamwork, Technical Skills, Customer service, Problem-solving, Communication
Skills:
non voice, Customer Support, Email, Chat
We don’t charge any money for job offers
