Job Description

Bhubaneswar - Recruitment Drive on 28th October 2026 - Chat Customer Support Role

Description

We are seeking enthusiastic and customer-oriented individuals for the position of Chat Customer Support in Bhubaneswar. This role is ideal for freshers/entry-level candidates looking to start their career in customer service. Join us on our recruitment drive on 28th October 2026!

Responsibilities

Provide prompt and accurate responses to customer inquiries via chat.
Assist customers with product-related questions and troubleshooting.
Ensure customer satisfaction by addressing concerns and resolving issues efficiently.
Document customer interactions and feedback for quality assurance purposes.
Collaborate with team members to improve service delivery and customer experience.

Skills and Qualifications

Strong written communication skills in English.
Ability to work in a fast-paced environment and manage multiple chats simultaneously.
Basic computer skills, including proficiency in chat software and MS Office.
Good problem-solving skills and attention to detail.
Ability to work flexible hours, including weekends and holidays.