Chat & Email Support Associate – Immediate Hiring

Description

We are seeking a Chat & Email Support Associate to join our team immediately. The ideal candidate will be responsible for providing exceptional customer support via chat and email, helping to resolve inquiries and issues efficiently. This is a fantastic opportunity for individuals looking to start their career in customer service.

Responsibilities

• Respond to customer inquiries via chat and email in a timely and professional manner.
• Assist customers in troubleshooting issues and provide effective solutions.
• Maintain a high level of customer satisfaction through effective communication and problem resolution.
• Document customer interactions and feedback in the support system.
• Collaborate with team members to improve customer service processes and share knowledge.

Skills and Qualifications

• Excellent written communication skills in English.
• Strong problem-solving abilities and attention to detail.
• Basic knowledge of customer service principles and practices.
• Proficiency in using chat and email support tools.
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
• Familiarity with CRM software is a plus.

Job Title:

Non-Voice Process Chat & Email Support (Immediate Joining)

Location: Bangalore

Salary Package:

Freshers 3.3 LPA

Experienced 3.9 LPA

Job Type:

Full Time Immediate Joining

Eligibility:

Any Degree / Any Branch

Freshers & Experience can apply

Rotational Shifts & Week Offs

Cab Facility & Night Shift Allowances

Interested Candidate Kindly Call Or What's App Srija HR - 8124 404 404.