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Amazon Music

Channel Team Lead - AMZL

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Job Description

Description

-Job Description . Account Identification & Acquisition: Market mapping and Identification of potential retail stores for time bound Acquisition, induction and onboarding of new accounts (I.H.S stores) in the assigned territory.
. Account Management: Managing and driving the growth of the Channel partners/stores business with Amazon. Build and execute on a strategic account plan that delivers on key business opportunities for the stores and Amazon.
. Field Visits: Visiting targeted number of stores on a daily/weekly/monthly basis.
. Training: Deliver training & coaching of Amazon processes, products, operating model and SOPs.
. Work on the ground to enable network with new product launches and partner with the operations and other teams.
. Reporting: Maintaining & publishing routine reporting on the stores current performance & business with Amazon. Publish recommendations and action plans based on data. Reporting the overall Network Health in the assigned territory.
. Team Management: Building and managing a multi-layer team and manage performance through on-the job coaching and mentoring. Driving team of associates for managing their targets.
. Set proper expectations, provide clear status communications, and manage relationships with the acquired/assigned stores for a mutual growth.
. Work with Stores/channel partners to improve operational aspects of their business in providing a great delivery experience and consistently enhance efficiency.
. Enhance Engagement with accounts to improve business and increase retention.
. Drive stores against goals (Volume, FTR and other key metrics).
. Handling day to day operational escalations and be available to round the clock to manage the issues.
. Internal/External Stake holder management.
. Support station operations and/or customer deliveries.

Basic Qualifications

- Experience in an operational role

Preferred Qualifications

- Postgraduate degree

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

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About Company

Job ID: 147418021

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