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HD Sales & Market Share targets
> Customer Profiling of assigned territo
ry> Create and ensure adhenece of DSE wise Sales Pl
an> Coordinate with financers to esnure fund availability to custome
rs> Ensure higher contribution from Vaule Trucks in the sales m
ix> Organize customer connect even
ts> Training of dealer sales te
am5
0%Quantitative Measures- Market Share, Volme Target Achieveme
ntValue Trucks contributi
onNPI sa
lePrice Realizati
onCustomer engagement and process adheren
ce
Customer engagem
ent: Plan and secure budget for various customer engagement plans for the Re
gion Review the action plans & progress on plans prepared for customer engagement by
ASM Engage with critical customers & Stakeholders to increase engagement and monitor clo
sure
Process adher
ence:a) JCP Tracker followup of
DSEsb) Ensure Daily Huddle & Participate in Weekly H
uddlec) JCP Tracker -
Selfd) Activity Planning, Execution and Review (including Capitalized vehicles Utliza
tion)f) Joint Sales and Service Visits g) P-T
ere
x
30%No of new customers added. % contribution of new customers in total bus
iness.Adherence to 30,60,90 p
rocessP
-terexNo. of Acti
vitiesBusiness Development Activ
ities.
a) Dealer Led Sales - Un assist
ed Salesb) On Job Sales Coaching to DSEs / DSMs (7 Stage Sales
Process)c) Training Compliance of DSEs / DSMs d) VIP
Deliverye) Resolution of dealer operational issues pertaining
to Salesf) Driving BPS/Segmentation methodology in dea
lershipsg) Testimonials Collection process by dealers, after satisfying c
ustomersh) DSE produ
cti
vity'10%> Process adherence report from Udaan/Pipelin
e report> No of trainings atte
nded, CI> % Adherence on VIP
Delivery> No of issues closed, Dealer Satisfacti
on Index> Segment sale
s target> No. of testimonials collected ( Both video and
written)> Productivity Ind
ex (nos)Customer issues re
solution
a) Issues to be Captured in RO War R
oom weeklyb) Issues to be followed f
or
closure10%a) No. of issues to be captured in R
O War Roomb) No. of Issues to be followed for closure with
in 14 DaysJob ID: 143750627