In the above context, the CSM role is responsible to supervise the business delivery under Agency travel team and Tie Ups & primarily grow the business with profits, Channel Management -Agents.
- Manage the daily activity of producers to ensure strong pipeline.
- Coach and guide to cross sell and grow the business
- Make individual agents grow at least 20% for every year
- Ensuring IRDA compliance regarding licensing and commission payments of agents
- Responsible for ensuring quality of applications
- Support/guide the producers in all activities related to policy services
- Train agents on products, process and USP s of Co.
Key Accountabilities/ Responsibilities
- Responsible for Achieving overall Gross Written Premium
- Responsible for sustainable Profitability
- To maintain the Hygiene
- Recruitment and retention of agents
- Responsible for Activation
Stakeholder interfaces
Internal Stakeholders
- Operations (BOPs& COPs) - for the issuance of policies
- Underwriter - for analyzing the risk factor
- Finance Team - Taxations handling
- Human Resources - to share foresights into the business and build the talent pool accordingly
- Training Team - for train the employees
- NSM/RSM/ASM - for some suggestions
External Stakeholders
Experience
- 1-2 years of experience in insurance
- At least 3 to 4 years of experience of leading a company/ business line in Retail Sales.
Education
