Channel Partner Manager (inside sales)

Channel Partner Manager

Department:

Channel Partnership (B2C)

Reports To: CEO

Salary: 5-7 Lac plus commission

Job Summary

The Channel Partner Manager will lead and support the inside sales and onboarding team responsible for acquiring and activating new partners. The role focuses on monitoring team performance, improving sales processes, and ensuring each partner's onboarding journey from lead generation to activation is handled smoothly and professionally.

Key Responsibilities

Supervise and guide the inside sales/onboarding team in achieving daily and monthly targets.

Ensure every partner is onboarded smoothly with proper documentation and communication.

Review team calls, follow-ups, and reports to maintain quality and consistency.

Set clear goals, provide coaching, and motivate the team to meet conversion targets.

Coordinate with the Sales Manager and Operations team to resolve onboarding issues quickly.

Analyze data and prepare weekly performance and conversion reports.

Conduct regular training sessions for the team to improve communication and product knowledge.

Maintain high standards of customer experience throughout the onboarding process.

Required Qualifications

Bachelor's degree in Business or related field.

36 years of experience in B2B/B2C sales or team leadership.

Strong leadership, coaching, and communication skills.

Proven record of achieving and driving team targets.

Good analytical and reporting abilities.

Familiarity with CRM tools and onboarding systems.

Key Skills

Team leadership and motivation

Communication and conflict resolution

Performance tracking and coaching

Process improvement

Problem-solving and coordination