Channel Manager - SCF

Godrej Capital is a subsidiary of Godrej Industries and is the holding company for Godrej Housing finance & Godrej Finance. With a digital-first approach and a keen focus on customer-centric product innovation, Godrej Capital offers Home Loans, Loan Against Property, Property Loans, Business Loans and is positioned to diversify into other customer segments and launch new products. The company is focused on building a long-term, sustainable retail financial services business in India, anchored by Godrej Group's 125+year legacy of trust and excellence. Godrej Capital has a special focus on learning and capability development across its employee base and is committed to diversity, equity, and inclusion as a guiding principle.

The organization has been consistently recognized as a Great Place to Work receiving certifications in 2022 and 2023. As it stands, Godrej Capital holds a spot among India's Top 50 Best Workplaces in BFSI 2023 and is also recognized as one of India's Great Mid-Size Workplaces 2023. Beyond that, it has also had the honor of being named the Best Organization for Women by The Economic Times in both 2022 and 2023, and the Best Workplaces for Women by Great Place to Work in 2022 and in 2023.

Job Purpose - To drive vendor and dealer onboarding for Supply Chain Finance by working closely with fintech partners and corporate relationship managers, ensuring seamless adoption of SCF solutions. The role will focus on building strong channel partnerships, leveraging fintech ecosystems for scale, and enabling end-to-end onboarding of anchor-linked vendors and dealers to achieve disbursement and AUM growth.

Locations - Chennai/ Bangalore/ Mumbai/ Delhi

Role

Vendor & Dealer Onboarding

• Collaborate with anchor relationship managers to map vendor/dealer ecosystems for acquired anchors.
• Drive awareness campaigns, training, and engagement sessions for vendors/dealers.
• Ensure smooth digital onboarding, KYC, and credit limit activation in coordination with operations and fintech partners.
• Track activation metrics and ensure high conversion ratios from onboarding to usage.
• Monitor daily disbursements and maintain high utilization by engaging regularly with dealers/vendors.
• Cross-sell other SCF products like SBD/PBD

Business Development & Growth

• Support achievement of disbursement, utilization, and portfolio targets through vendor/dealer participation.
• Identify opportunities for scaling SCF adoption across fintech channels.
• Work with product and policy teams to customize solutions for different vendor/dealer profiles.

Governance & Compliance

• Monitor documentation, data privacy, and process compliance during onboarding.
• Ensure timely repayments and collections.
• Maintain high quality portfolio with no DPDs/NPAs
• Maintain MIS dashboards and provide regular updates to management.

Collaboration

• Act as the bridge between fintech partners, anchor RMs, operations, and technology teams.
• Provide feedback from the field to refine SCF products, processes, and onboarding journeys.
• Support resolution of vendor/dealer issues during onboarding or post-activation.

Qualification & experience - Graduate / MBA in Business, Finance, or Marketing.

• 37 years of experience in channel management, partnerships, or business development within Banking, NBFC, or Fintech.
• Prior exposure to SCF products like vendor/dealer financing
• Strong understanding of SCF ecosystems, and digital onboarding processes.

Essential skills

• Strong relationship and channel management skills.
• Knowledge of SCF products and ecosystem dynamics.
• Excellent communication and negotiation ability.
• Analytical mindset for monitoring fintech and onboarding performance.
• Collaborative approach to work with cross-functional teams.
• Customer-first orientation with problem-solving capability

Ideal candidate (in terms of current role/ organization/ industry)

• Channel Manager / Partnership Manager in Bank, NBFC, Fintech
• Anchor/Vendor Onboarding Manager in SCF business of Banks/NBFCs.
• Alliance Manager handling fintech relationships.