Certified Massage Therapist

Job Description: Massage Therapist (International Experience )

Job Title: Massage Therapist

Department: Wellness / Therapy/ Fitness

Location: Malcha Marg, New Delhi

Experience Required: 5-10 Years

Employment Type: Full-Time

Company Description

Lifeyoga is a multi-disciplinary yoga center based in the serene surroundings of Chanakyapuri, New Delhi. Dedicated to fostering a strong community of yoga practitioners, Lifeyoga emphasizes personal growth through a holistic approach that extends beyond the yoga mat. The center offers diverse yoga practices, including asanas, pranayama, and meditation, alongside thoughtfully curated wellness programs. Founded by Dr. Varun Veer and Dr. Tanu Singh, Lifeyoga is known for incorporating both knowledge and experience to make yoga accessible and fulfilling for all. Visitors are welcomed into a tranquil space featuring modern facilities, a wellness café, and a holistic lifestyle store.

Role Description

We are seeking a Certified Massage Therapist to join our team in a full-time, on-site capacity at our New Delhi center. The therapist will be responsible for providing a range of massage services, including therapeutic massage, body massage, and specialized techniques such as Shiatsu. Key responsibilities include assessing client needs, addressing stress reduction, and contributing to a serene and healing environment aligned with Lifeyoga's wellness philosophy. The therapist will also deliver exceptional customer service to ensure client satisfaction and well-being.

Key Responsibilities

1. Therapy & Service Delivery

• Perform a variety of massage therapies (e.g., Deep Tissue, Swedish, Aromatherapy, Relaxation)
• Assess client needs and customize treatments accordingly
• Maintain consistency in service quality and technique
• Ensure proper hygiene and sanitisation before and after each session

2. Client Experience & Engagement

• Build strong rapport with clients
• Understand client concerns and recommend suitable therapies
• Ensure a comfortable, safe, and relaxing environment
• Handle client queries and feedback professionally

3. Product & Service Promotion

• Recommend relevant therapies, packages, or wellness products
• Upsell services where appropriate without being pushy
• Educate clients about benefits of therapies

4. Operational Responsibilities

• Maintain therapy room cleanliness and setup standards
• Manage appointment schedules efficiently
• Coordinate with the front desk for smooth operations
• Ensure proper usage of oils, products, and equipment

5. Compliance & Professional Conduct

• Follow company SOPs and therapy protocols
• Maintain confidentiality of client information
• Adhere to grooming and professional standards

Key Skills Required

• Strong hands-on expertise in multiple massage techniques
• Excellent communication and interpersonal skills
• Customer-centric approach
• Basic knowledge of human anatomy and wellness practices
• Professional grooming and hygiene standards

Eligibility Criteria

• Certification in Massage Therapy / Wellness
• 5-10 years of relevant experience
• Prior experience in a spa, wellness centre, or clinic preferred

Qualifications

• Proficiency in Therapeutic Massage, Body Massage, and Shiatsu techniques
• Experience in Stress Management and promoting relaxation for clients
• Strong Customer Service skills to ensure a welcoming and professional client experience
• Certification as a Massage Therapist, with knowledge of current massage therapies and best practices
• Excellent communication and interpersonal skills
• An understanding of yoga and wellness practices is an advantage
• Flexibility to work schedules, including weekends or evenings as needed

KRAs (Key Result Areas)

• Service Quality & Consistency
• Deliver high-quality therapy sessions aligned with SOPs
• Client Satisfaction
• Ensure positive client experience and repeat visits
• Revenue Contribution
• Support upselling of services and packages
• Operational Efficiency
• Maintain hygiene, punctuality, and session management
• Compliance & Professionalism
• Adherence to company standards and policies

Performance Expectations

• Handle 4–8 sessions per day (depending on duration)
• Maintain high client satisfaction scores
• Actively contribute to client retention and revenue growth

Why Join

• Work with a growing wellness brand
• Opportunity to enhance skills and techniques
• Performance-based incentives and growth opportunities

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