Job Description
Key Responsibilities
Lead the overall operations of the center, ensuring smooth delivery of mental
wellness and related services, high service standards, and a strong client
experience.business.
Own the center s P&L, including revenue growth, budgeting, cost control,
margin improvement, and periodic business reviews.
Drive business development through school partnerships, institutional
alliances, corporate relationships, referral channels, and community outreach
initiatives.
Develop and expand school health programs, student wellbeing initiatives,
awareness workshops, and preventive mental wellness offerings.
Create and execute annual and quarterly business plans for revenue
generation, service expansion, utilization improvement, and market
penetration.business.
Lead, coach, and manage multidisciplinary teams across operations, wellness
delivery, coordination, outreach, and support functions.
Build and maintain strong relationships with schools, parents, counselors,
healthcare professionals, corporate clients, vendors, and other key
stakeholders.
Monitor key performance indicators including revenue, profitability,
conversions, client satisfaction, program participation, utilization, and team
productivity.
Work closely with marketing and leadership teams to enhance brand visibility,
center positioning, and business growth.
Ensure adherence to organizational policies, quality standards, reporting
requirements, and process compliance across center operations.
Qualifications
Bachelor s degree in Business Administration, Healthcare Management,
Psychology, Public Health, Hospital Administration, or a related discipline;
postgraduate qualification preferred.
7 12 years of overall experience, with relevant exposure in wellness,
healthcare, preventive health, education-linked services, or allied sectors.
Mandatory prior experience in business development and revenue generation.
Strong hands-on exposure to P&L management, budgeting, and commercial
performance review.business.
Proven experience in leading teams and managing cross-functional
stakeholders.
Experience in school engagement, institutional partnerships, or program-led
service businesses will be an advantage.
Skills and Competencies
Strong business and financial acumen.
Strategic thinking with execution focus.
Team leadership and people management capability.
Excellent stakeholder management and relationship-building skills.
Strong communication, presentation, and negotiation ability.
Analytical mindset with comfort in MIS, reporting, and performance
dashboards.business.
High ownership, accountability, and problem-solving orientation.
Key Performance Indicators
Achievement of revenue and profitability targets.business.
Number and quality of new business partnerships generated.
Growth of school health and mental wellness programs.
Client satisfaction, retention, and repeat engagement.
Operational efficiency and process compliance.
Team productivity, engagement, and stability.
