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KaushikDhwanee

Center Manager & Operations Lead

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  • Posted 10 months ago
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Job Description

Center Manager & Operations Lead

Location: KaushikDhwanee Academy Kondapur, Hyderabad

Full-time | On-site

About KaushikDhwanee

Established in 2012, KaushikDhwanee is one of India's leading academies for Music, Dance, and Art, dedicated to nurturing creativity through structured and high-quality learning. Over the past decade, we've trained more than 6,000 students and built a trusted center in Hyderabad. Now, we are on a bold mission to organize creative arts education across India bringing structure, innovation, and scale to a field that has long lacked it.

Our vision for the next 10 years includes:

  • Establishing 1,000 learning centers across India to make quality music and arts education accessible at scale
  • Building an advanced technology platform that transforms how music and art are taught, tracked, and certified
  • Creating an ecosystem that connects students, teachers, and institutions through world-class tools, curriculum, and community

This is not just a job. It's a chance to be part of a purpose-driven movement one that combines the richness of Indian tradition with the power of modern systems and technology.

Do you have a passion for music and education

Do you believe in bringing structure, quality, and innovation to the arts

If you resonate with our vision and want to grow with a mission-led organization that's redefining creative education we'd love to hear from you.

About the Role

We are seeking a Center Manager & Operations Lead to take charge of our flagship center's daily operations and administration. This is not just a back-office role it's a leadership opportunity for someone who can manage end-to-end administration today and scale into a regional manager tomorrow. You will play a central role in streamlining systems, managing people, improving operational processes, and eventually mentoring a team of administrators across multiple branches.

Key Responsibilities
  • Center Administration & Operations
  • Oversee daily functioning of the center, ensuring seamless class execution, cleanliness, scheduling, and customer satisfaction.
  • Coordinate class schedules, room allocation, and staff availability.
  • Student and Parent Engagement
  • Manage student onboarding, fee collection, inquiries, and documentation.
  • Serve as a friendly, trustworthy point of contact for students and parents.
  • Instructor & Team Coordination
  • Facilitate communication between instructors, students, and admin staff.
  • Support faculty with administrative and logistics tasks.
  • HR Support & Team Oversight
  • Handle basic HR tasks including attendance, onboarding support, maintaining records, and scheduling interviews.
  • Over time, train and manage admin staff at other centers as we expand.
  • Event & Inventory Management
  • Assist in planning and executing events, workshops, and performances.
  • Maintain supplies inventory (instruments, art materials, stationery, etc.).
  • Process Improvement & Technology Integration
  • Identify ways to improve processes and enhance customer/student experience.
  • Leverage AI tools and productivity apps to streamline work.
Who We're Looking For

We're seeking someone who is:

  • Ambitious, organized, and deeply committed to growth both yours and ours.
  • Independent yet collaborative, with the ability to manage day-to-day operations and proactively solve problems.
  • Ready to evolve into a senior leadership role as the organization scales.
  • Comfortable learning and using tech tools and eager to leverage AI to improve productivity.
Required Skills & Experience
  • 13 years of experience in administration, operations, or team coordination (exceptional freshers welcome).
  • Strong communication skills in English, Hindi, and Telugu.
  • Excellent organization, time management, and multitasking abilities.
  • Proficiency in Microsoft Office and Google Suite.
  • Familiarity with modern AI tools (e.g., ChatGPT, Notion AI, etc.) is a big plus.
  • Prior experience in education, performing arts, or customer-facing roles is preferred but not mandatory.
What We Offer
  • A chance to grow with one of India's most respected performing arts academies.
  • A nurturing work environment with a passionate team of educators and creators.
  • Leadership opportunities as we expand into multiple centers and cities.
  • Salary based on qualifications, experience, and potential for long-term fit.

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About Company

Job ID: 114113423