CCE Team Leader

Experience

2-5 years in Customer Service / Customer Support / BPO, with at least 1 year in a Team Leader or supervisory role.

Required Skills

• Excellent verbal and written communication skills.
• Strong leadership and people-management skills.
• Good problem-solving and decision-making abilities.
• Customer-focused approach.
• Ability to manage escalations professionally.
• Strong knowledge of MS Office, especially Excel.
• Good analytical and reporting skills.
• Ability to work under pressure and meet deadlines.
• Strong coaching and team-motivation skills.
  
  

HR-9811293404

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