We are looking for a driven and entrepreneurial CCaaS Solutions Manager with 35 years of experience in CCaaS / CPaaS / Contact Center technologies to join our growing team in Mumbai.
This role is ideal for someone who understands cloud contact center solutions, enjoys working with enterprise customers and telecom operators, and is comfortable owning revenue targets and closing deals.
Key Responsibilities
- Drive business growth and revenue for CCaaS solutions.
- Identify and develop opportunities with enterprises, telecom operators, and system integrators.
- Lead solution discussions, product demos, and customer presentations.
- Manage the complete sales cycle from lead generation to deal closure.
- Work closely with product, engineering, and delivery teams to ensure successful solution deployment.
- Handle commercial negotiations and contract discussions with customers.
What We Are Looking For
- 35 years of experience in CCaaS, CPaaS, or Contact Center platforms.
- Strong understanding of cloud contact center architecture, telephony, IVR, APIs, and customer engagement platforms.
- Proven negotiation and deal-closing skills.
- Ability to carry and achieve revenue targets.
- Strong communication, presentation, and relationship-building skills.
Why Join Us
- Opportunity to work on next-generation AI-driven customer experience solutions.
- High ownership and direct impact on business growth.
- Fast-moving, startup-style environment with strong learning opportunities.
If you want to work in a fast-paced startup building next-generation customer engagement platforms, we would love to connect.
