Job Title: Category Manager
Department: Category & Merchandising
Location: Chennai
Employment Type: Full-time
Job Summary
The Category Manager plays a pivotal role in driving growth, profitability, and operational efficiency across pharmacy, OTC, and wellness categories on our e-commerce platform. This position entails formulating category strategies, enhancing product assortment, overseeing vendor partnerships, and delivering an unparalleled customer journey. The ideal candidate will possess exceptional analytical skills, in-depth market knowledge, and relevant experience in e-commerce or retail, ideally within the pharmacy sector.
Key Responsibilities
- Create and implement category strategies that support overall business goals.
- Administer pharmaceutical, OTC, health, and wellness product lines.
- Discover and introduce new products, brands, and assortment expansion opportunities.
- Lead supplier onboarding, conduct negotiations, and foster vendor relationships to secure optimal pricing, margins, and service standards.
- Assess sales data, customer behavior, and market intelligence to enhance category performance.
- Improve pricing structures, promotional activities, and discount plans to meet revenue and profit objectives.
- Forecast inventory needs, manage demand planning, and collaborate with the supply chain to ensure product availability.
- Work closely with marketing, operations, and product teams to deliver campaigns and elevate customer experience.
- Track key metrics such as sales, conversion rates, stock position, and profitability, and implement corrective measures as needed.
- Guarantee adherence to pharmacy regulations and maintain quality benchmarks.
Skills & Qualifications
- Bachelors degree in Business, Pharmacy, Healthcare, or a related discipline (MBA is an advantage).
- 36 years of experience in category management, merchandising, or product management.
- Previous experience in e-commerce or retail; background in pharmacy or healthcare categories is highly preferred.
- Excellent analytical thinking, negotiation, and communication capabilities.
- Competence in Excel, Google Sheets, MIS, and analytics software.
- Proven ability to juggle multiple stakeholders in a dynamic and fast-paced setting.
Key Competencies
- Strategic thinking
- Data-driven decision-making
- Vendor and relationship management
- Problem-solving skills
- Market awareness
- Cross-functional teamwork
What We Offer
- Attractive salary with performance-based incentives
- A dynamic, fast-paced, and growth-oriented work atmosphere
- Chance to contribute to innovative e-commerce projects
- Opportunities for career advancement and skill development
