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Key job responsibilities
The Category Manager will work on identified big initiatives / projects/ opportunities across the different Programs owned by Operations Risk Compliance vertical. The CM will go through the complete project lifecycle Problem definition, Scoping the problem out, Designing Solutions, Testing/ Piloting, Rollout of solutions as well as ensuring sustaining the change. The CM will need to collaborate across multiple stakeholders within such as operations, capacity planning, categories, learning & development as well as external teams such as tech partners, program teams towards project delivery. This is a fast-paced, challenging and deadline driven environment.
Process Improvement: Take ownership of process improvement initiatives, identifying areas for operational efficiency, and actively participating in stakeholder meetings and calls.
Communication and Coordination: Maintain strong communication with both internal and external stakeholders, managing vendor relationships through face-to-face interactions and handling escalations or updates.
Multi-tasking and Problem-solving: Operate efficiently in a fast-paced environment, handling multiple tasks, addressing issues proactively, and demonstrating a passion for operational excellence.
About The Team
BASIC QUALIFICATIONS
Preferred Qualifications
Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.
Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world.
Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind.
You'll also hear us say that at Amazon, it's always "Day 1." What do we mean That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.
Job ID: 106995197
