Job Title: Category Associate
Location: Bengaluru (Work From Office)
Department: Category
Reporting To: Head of Puja Category
Type: Full-Time
Role Overview:
We are looking for a proactive and detail-oriented Category Associate to join our team at AppsForBharat. You will be instrumental in managing puja listings and supporting state-level execution, ensuring a seamless user experience across our app and web platforms. This role is pivotal to scaling our category offerings and driving growth in the faith-tech space.
Key Responsibilities:
- Puja Listings & Updates: Upload new pujas, update existing ones, and ensure 100% accuracy and quality control across app/web.
- State-Level GTM Execution: Support Category Managers in state-specific research and local execution plans.
- Data Collection & Analysis: Gather insights on regional puja trends, user behavior, and vendor inputs; submit actionable reports.
- Pricing & Inventory Coordination: Maintain backend pricing and SKU mapping aligned with the frontend experience.
- Vendor & Temple Coordination: Collaborate with the temple ops team/vendors to gather and update puja content (images, videos, timings).
- Campaign Execution Support: Assist in seasonal campaign launchescurate banners, finalize naming, and implement offers.
- Internal Coordination: Liaise closely with Marketing, Ops, and Content teams to ensure seamless task execution.
- Quality Assurance: Perform regular checks on live puja pages and flag any discrepancies.
- CRM & Repeat Order Nudges: Help drive nudges and personalized recommendations for repeat orders in collaboration with the CRM team.
- SOP & Documentation: Maintain and regularly update SOPs for puja launches and execution processes.
Key Deliverables:
- 100% accuracy and TAT 24 hrs for listing updates.
- Timely and actionable research reports (23 per month).
- Full QA coverage of puja pages and proactive issue flagging.
- Support for X state launches and X campaigns per month.
- Timely turnaround ( 48 hrs) for new puja requests.
- Zero delays in cross-functional coordination.
What We're Looking For:
- 24 years of experience in category management, e-commerce operations, or a related field.
- Strong coordination, data management, and communication skills.
- Ability to work cross-functionally and handle multiple priorities.
- High attention to detail and ownership mindset.
- Familiarity with backend operations and content management systems is a plus.
- Interest in faith-tech or cultural commerce is a bonus.
This role is critical to driving our growth and ensuring an excellent experience for users participating in pujas through AppsForBharat. If you thrive in fast-paced environments and enjoy owning processes end-to-end, we'd love to hear from you!
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